Company: Capital GMC Buick Cadillac Regina Are you a people person with a passion for vehicles and a knack for keeping things moving? At Capital GMC Buick Cadillac, we’re looking for a Express Service Advisor who thrives in a fast-paced, guest-focused environment. This is your opportunity to be the friendly face that welcomes our guests, the trusted voice that guides them through their vehicle service, and the organized powerhouse who ensures everything runs like a well-oiled engine. Why You’ll Love It Here Work with a team that values your expertise and supports your growth Be part of a respected automotive brand with a loyal guest base Opportunity to work in a modern, fast-paced service environment where your role truly makes a difference What You Bring Automotive experience and strong technical knowledge of vehicle maintenance High school diploma (college or technical training is a plus) Professional appearance, positive attitude, and a guest-first mindset Strong computer skills — Tekion experience is an asset Solid typing skills (you’ll be on a keyboard often) Excellent verbal and written communication skills Ability to stay organized and keep your workspace tidy Confidence in handling dissatisfied guests and turning situations around A valid in-province driver’s license What You’ll Do Be the first point of contact for guests visiting our department Prepare in advance by gathering guest and vehicle information to streamline their visit Greet guests with energy, professionalism, and genuine care Accurately document vehicle needs and ensure all details are crystal clear on repair orders Inspect vehicles for damage and recommend maintenance or repairs with transparency — explaining the what, why, and cost in a way guests understand Educate guests on the benefits of regular maintenance Provide precise and accurate cost estimates for labor and parts Review and authorize Multi-Point Inspections (MPI), ensuring everything is completed on time Keep guests informed every step of the way — from initial estimate to final pick-up Ensure all paperwork is complete, correct, and guest-approved Make sure the next service visit is booked and the guest leaves with peace of mind If you’re ready to take the driver’s seat in a role where guest service meets automotive expertise, apply today and join the Capital GMC Buick Cadillac team. At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process. There is one clear answer on how we’ve become a leading provider in the automotive industry. It is the people at Capital Automotive Group who make us who we are. They come from a variety of professional backgrounds, at all career levels from the most junior to the most senior. If you share our commitment to doing what’s best for our customers, enjoy working in teams and hold yourself to the highest ethical standards, you will fit right in.