Position: Mental Health Case Manager (Float)

Required Shifts: Days and evenings

Hours of Work: 1.0 FTE

Location: Belleville, ON

Job Status: Temporary Full-Time

Vacancy Type: Existing Position

Reports to: Program Manager

Hourly Rate: Union Grade 6 ($33.12 to $38.12)

Union/Non-Union: Union

Date Posted: June 5th, 2026

Closing Date: Open until filled

Please note that this is a temporary position with an anticipated contract end date of March 31st, 2027.

About Us

The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and

programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals.

Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and

mental health support, ensuring everyone in the community has access to the resources they need to feel well. By

fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives.

Position Summary:

The Mental Health Case Manager, reporting to the Program Manager, works as a member of a multi-disciplinary team and is

responsible for providing case management services to individuals with a serious mental illness who are living in the

community. This position works in close partnership with acute care hospitals and community service agencies to provide

assessment, intervention, supportive counselling, service coordination and follow-up to adults 16-years of age and older. The

Case Manager is responsible for providing services to a caseload of 18-25, unless otherwise directed, on an ongoing basis.

All services are provided in accordance with the mission and established protocols of the Agency.

This is a float position with Belleville as the home office location, and with travel throughout Hastings Prince Edward to provide coverage at other office locations, as needed.

Minimum Qualifications & Experience:

• College diploma in a relevant area of health study (e.g., social services, psychology, or a related field).
• 2 years of relevant experience providing services to individuals who live with a serious mental illness, in a community setting, preferred.
• Equivalent combination of relevant education and experience may be considered.
• Current certification in First Aid and CPR.
• Current Applied Suicide Intervention Skills Training (ASIST) is an asset.
• Experience working within a case management model, preferred.
• Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious mental illness, within a client-centered approach.
• Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
• Knowledge of issues related to addictions is an asset.
• Knowledge of and ability to incorporate best practices in community support for individuals living with a serious mental illness.
• Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
• Demonstrated advanced clinical reasoning and decision-making skills.
• Ability to effectively utilize community resources and supports to meet the needs of individuals.
• Ability to work under pressure within a changing environment.
• Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation.
• Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services.
• Well-developed problem-solving, prioritization and conflict resolution skills.
• Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
• Basic proficiency in computer skills; MS Office preferred.
• Must possess a valid Ontario Driver’s License, have regular access to a reliable vehicle, provide proof of adequate vehicle insurance, and a clear driver’s abstract.
• Required to provide a satisfactory criminal record check (CRC) and Vulnerable Sector prior to hire.

Benefits & Perks:

At the CMHA HPE, we prioritize the well-being and professional growth of our employees. For part-time and temporary

employees, we offer a percentage of pay in lieu of the health, dental, and vision insurance benefits enjoyed by our

permanent full-time employees. Our part-time employees also have the option to enroll in extended health and dental

benefits. We also offer a generous paid time off policy, and an employer-matched pension plan through HOOPP. Our

team members enjoy flexible work arrangements to support a healthy work-life balance, ongoing professional

development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and

inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a

community dedicated to making a meaningful impact on mental health and well-being.

How to Apply

Please submit a resume and cover letter quoting competition number 2026-024 to careers@cmhahpe.ca.

Accessibility Statement:

CMHA HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the

Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes

are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any

stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to

fostering an environment that respects and values the diversity of our team and the communities we serve.

Equity, Diversity, & Inclusion Statement:

At CMHA HPE, we are committed to fostering an inclusive and equitable workplace where diversity is valued and

celebrated. We welcome applicants from individuals of historically underrepresented, disadvantaged, marginalized, and

equity-deserving groups, including but not limited to Indigenous peoples, racialized communities, persons with

disabilities, visible minorities, members of the LGBTQ2S+ community, those who identify as women, and others who bring

unique perspectives and experiences.