Systems Administrator - Senior

Key Responsibilities

Infrastructure & Systems Administration

• Administer Windows and Linux servers hosted in cloud and data center environments
• Manage Active Directory, Azure AD, user provisioning, and access controls
• Perform system patching, upgrades, and performance tuning
• Manage enterprise storage systems and backup infrastructure
• Support disaster recovery and business continuity planning

Clinical Systems & Application Support

• Provide infrastructure support for PACS, RIS, reporting platforms, and clinical workflow systems
• Monitor application availability and performance
• Troubleshoot server, database, and connectivity issues impacting radiology workflows
• Coordinate with U.S. teams and vendors to resolve production issues
• Support secure data exchange between hospitals and radiologists

Cloud & Remote Infrastructure

• Support Microsoft Azure / AWS environments
• Maintain cloud backups, failover systems, and redundancy environments
• Monitor cloud infrastructure performance and security alerts
• Assist in cloud cost optimization and capacity planning

Network & Security Operations

• Support firewall configurations, VPN connectivity, and remote access systems
• Monitor security systems including endpoint protection and threat detection tools
• Implement multi-factor authentication (MFA) and identity management protocols
• Support compliance initiatives aligned with HIPAA security requirements
• Investigate and escalate security incidents

End-User & Operational Support

• Provide Tier 2/3 remote technical support to U.S.-based staff and radiologists
• Support radiology workstations, diagnostic viewing systems, and remote login tools
• Manage user devices, system configurations, and software deployments
• Document IT procedures, troubleshooting steps, and system configurations

24×7 Monitoring & Incident Response

• Monitor system alerts and dashboards continuously during assigned shifts
• Respond rapidly to outages and service disruptions
• Escalate critical incidents to U.S. IT leadership when required
• Support weekend and holiday coverage on rotation

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 4–8 years of experience in system administration or enterprise IT support
• Strong experience with:
• Windows Server Administration
• Active Directory & Azure AD
• Microsoft 365 Administration
• Networking fundamentals (DNS, DHCP, TCP/IP, VPNs)
• Experience with system monitoring and incident management tools
• Strong troubleshooting and problem-solving skills
• Ability to work independently in a remote global team

Preferred Qualifications

• Experience supporting U.S.-based clients or healthcare organizations
• Familiarity with PACS, RIS, DICOM workflows, and imaging systems
• Knowledge of healthcare data security standards (HIPAA)
• Experience with:
• AWS / Azure cloud platforms
• PowerShell, Bash, or scripting automation
• SIEM tools and cybersecurity monitoring
• Endpoint detection and response systems
• Industry certifications such as:
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Azure Administrator Associate
• CompTIA Security+
• VMware VCP

Key Competencies

• Strong ownership mindset and reliability
• Ability to work during U.S. business hours
• Excellent remote communication and coordination skills
• High responsiveness to urgent operational issues
• Strong documentation and process discipline
• Ability to manage multiple priorities in high-pressure environments

Work Environment & Expectations

• Work schedule aligned with U.S. time zones
• Participation in on-call rotation for critical systems
• Regular coordination with U.S. IT and operations teams

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹75,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person