Vendor Performance Oversight Specialist

Drive claims vendor excellence as a Vendor Specialist. Focus on performance management and effective relationship-building to ensure quality service and cost control within claims operations.

This position entails overseeing various vendors within the claims department, ensuring compliance with legal and contractual obligations. You will work closely with the Contracts Manager to create and maintain effective contracts while monitoring vendor performance. Collaborating with other departments will enhance overall operational success and contribute to customer satisfaction.

Key Responsibilities:

• Monitor performance of multiple claims vendors
• Build strong relationships with internal and external partners
• Ensure compliance with contractual obligations
• Collaborate with teams to assess vendor performance
• Provide oversight and quality assurance in claims

Requirements

• Relevant post-secondary education completed
• 2-4 years in a vendor management role
• Detailed knowledge of contract terms and compliance
• Comfortable managing confidential information
• Strong communication and articulation skills

Enhance vendor relationships and service quality in the claims department by leveraging your management skills effectively.

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