Learning Management Systems ( Training Specialist)

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative IT solutions to the Federal Government. We are committed to excellence, innovation, and supporting mission-critical programs that serve our nation.

Position Summary

The Learning Management Systems (LMS) Training Specialist is responsible for designing, developing, implementing, maintaining, and delivering engaging training solutions that support NIH/HHS Learning Management System users. This role applies adult learning principles and a structured instructional design methodology to develop high-quality instructor-led and online learning experiences. The specialist will create accessible, SCORM-compliant eLearning content using Articulate 360, facilitate live virtual training sessions, and produce documentation that supports the ongoing success of the LMS training program.

Key Responsibilities

• Design, develop, implement, and maintain LMS training materials using adult learning principles and best practices.
• Follow a systematic instructional design approach for training development, implementation, maintenance, documentation, review, and approval processes.
• Develop interactive online learning modules using Articulate 360 (Storyline 360 and/or Rise 360).
• Create scenario-based learning activities and assessments that measure learner comprehension and knowledge retention.
• Develop SCORM-compliant eLearning modules that meet Section 508 accessibility requirements.
• Conduct live virtual instructor-led training (VILT) sessions, webinars, and user training.
• Develop and maintain training documentation, user guides, job aids, and instructional materials.
• Collaborate with stakeholders and subject matter experts to identify training needs and update course content.
• Maintain organized training records, documentation, and version control.
• Provide excellent customer support to LMS users while promoting continuous learning and system adoption.

Minimum Qualifications

• Demonstrated background in adult learning methodologies and instructional design.
• Experience following a structured approach to training development, implementation, and maintenance, including documentation and review/approval processes.
• Experience conducting live virtual training sessions.
• Experience using Articulate 360 to develop scenario-based online learning modules.
• Experience creating SCORM-compliant eLearning content.
• Experience developing training materials that meet Section 508 accessibility requirements.
• Experience incorporating scenario-based assessments into online training.
• Excellent verbal and written communication skills.
• Strong interpersonal, facilitation, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Required Skills

• Adult Learning Principles
• Instructional Design
• Training Development
• Virtual Instructor-Led Training (VILT)
• Articulate 360
• Storyline 360
• Rise 360
• SCORM
• Section 508 Compliance
• Scenario-Based Learning
• Scenario-Based Assessments
• Microsoft Office Suite
• Written and Verbal Communication
• Organization and Documentation

Preferred Qualifications

• Experience administering or supporting Totara LMS.
• Experience administering or supporting Moodle LMS.
• Experience with Microsoft SharePoint.
• Experience with Microsoft 365.

Preferred Skills

• Totara LMS
• Moodle LMS
• SharePoint
• Microsoft 365