Department: Training & Enablement

As Instructional Designer, you will create and maintain training content for Brivo’s customers and employees, assist in the assessment of training needs, and create learning content that supports business growth.

Our Instructional Designer will also:

Execute the entire ADDIE course creation lifecycle for external-facing content

Partner with other teams to ensure content is technically accurate and relevant

Design and develop engaging and practical learning content (e-learning, instructional videos, microlearning) using various authoring tools

Iteratively review and update content in a timely manner using learner feedback and product launch details

Launch and manage content in our learning management system (LMS)

Execute the Design, Development, Implementation and Evaluation steps of ADDIE for internal-facing content, working closely with the Manager, Sales Enablement and other teams across the organization

Write engaging content, including stories and use cases, that will be used to create immersive e-learning experiences

Collaborate with the Training & Enablement (T&E) team to organize content within Google Drive and Salesforce Knowledge

Utilize Generative AI tools to scale content creation, enhancing everything from scriptwriting and use‑case development to course summaries and assessments

Experience with Articulate Rise and Storyline required

Experience with Camtasia or similar tool for video creation and editing required

Outstanding writing and editing skills, time management, communication, and attention to detail required

Proven experience in creating engaging and practical learning for adult learners using industry-standard methodologies required

Ability to translate complex concepts and data into visually appealing, easily digestible content required

Proven experience in delivering multi‑modal trainings, detailed course design documents, implementation strategies, and program evaluations required

Ability to conduct and analyze results of a needs and/or gap analysis preferred

Experience using Asana or similar project management system preferred

Bachelor’s degree (BA/BS) in related field preferred

Experience with Google Suite and Apple products preferred

Experience with creating learning videos and animations preferred

Experience in understanding the SaaS sales cycle, sales enablement, and creating related sales training content preferred

Application Requirements

Cover letter and a link to an interactive portfolio containing at least one Articulate Storyline, at least one Articulate Rise, and at least one video project are required for this position.

We support our people with competitive medical, vision, and dental plans (including company‑offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work‑life balance.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.

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