Work Authorization Requirements

Must be eligible to work in the United States

Job Summary

The General Manager oversees all aspects of branch operations, including business development, financial performance, safety, and project delivery. This leader will manage internal and field teams, foster a high-performance culture, and ensure the successful execution of waterproofing, restoration, and related construction services. The ideal candidate has a proven record in construction management, a hands-on leadership style, and a strategic mindset that supports sustainable business growth.

Supervisory Responsibilities:

• Recruit, interview, hire, and train new staff.
• Oversee the daily workflow of the department.
• Provide constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Create and execute a strategic business development plan for a region.
• Develop strategies to optimize project opportunities and meet growth objectives.
• Build client relationships, initiate new client contacts, manage all business development efforts in the region – for existing clients and new work; manage client relationships to ensure satisfaction, repeat business, and referrals. Develop an overall proposal and budgeting strategy, in collaboration with estimating and operations; and partner with department managers to develop and achieve divisional goals.
• Oversee all facets of project management – estimating, pre-construction, scheduling, safety and field and job staffing performance.
• Direct the division’s financial operation including forecasting, budgeting, billing, payables, and receivables, purchasing, disbursements, and analysis; and proactively lead all efforts to insure performance. Total P&L responsibility and control.
• Assist with all legal, insurance, and safety issues within the territory that effect the operation of this branch.
• Actively communicate with company management and other General & Division Managers, and participation in all companywide initiatives as appropriate.
• Develop and maintain a wide personal network of industry and trade groups including BOMA, IFMA, BSCAI, IWCA, ICRI, SWR, CAI, CSI, and related construction, architect, engineer, other local/regional organizations.
• Communicate with all staff in the region through appropriate departmental channels to promote a highly responsive, safety and service delivery message.

Required Skills/Abilities:

• Minimum 15 years of experience in waterproofing, restoration, or related construction services.
• Bachelor’s degree in construction management, Engineering, or a related field (MBA preferred).
• Strong leadership experience managing both field and office staff (approx. 100+ field employees and 30+ support staff).
• Proven success in sales, operations, and project management within the construction industry.
• Deep understanding of construction accounting, job costing, and P&L management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with job cost and estimating software preferred.
• Well-developed sales and business development skills and the ability to close new business and grow existing clients.
• Experience working with labor, and capable of managing an outside workforce of about 100 and an internal support staff of about 30; and to oversee all branch assets – property, tools, equipment, vehicles, and job sites.
• Proven experience managing construction services including suppliers and subcontractors.
• Strong financial skills including forecasting, budgeting, forecasting, and analyzing financial statements and working with construction accounting systems and job cost reports.
• Strong coaching and mentoring skills to develop and challenge direct reports to improve their performance, knowledge, skills and abilities, and a determination to promote from within when feasible to further company growth.
• An analytical orientation toward key market trends/ changes and the ability to take appropriate action to ensure continued leadership and competitive advantage.

Education and Experience:

• A minimum of 15 years of construction or related industry experience
• An undergraduate degree in engineering, construction management or relevant discipline required and additional training such as an MBA.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Travel up to 25% of the time.

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Industry 1: Building Materials

Industry 2: Construction

Industry 3:

Job ID: 48473782180

Category: Sales and Marketing

Location: DC,