Account Manager in Allentown, PA

You will represent one of the leading brands in the HVAC distribution channel for YORK Factory Direct promoting the YORK/Hitachi portfolio in the assigned market. You will also become a member of a highly motivated, winning team fostering an inclusive and positive culture. 

As an Account Manager, you will be responsible for selling Residential and Commercial HVAC equipment and parts & supplies to HVAC contractors, with heavy emphasis on signing new YORK Dealers.

The selected candidate will develop partnerships with existing customers to increase share of wallet, while recruiting new customers into the YORK family to increase market share. You will represent a company proud to design, assemble and manufacture HVAC products in the USA.

Leadership coaching will be a constant throughout your career. Investing in our people is a high priority at Bosch. Your sales leaders will onboard you with all the programs, product and company information you need to succeed. 

They will always be available to help answer questions and mentor you where they see fit or where improvements can be met. This is designed to make you the best sales professional in the industry so you can achieve all of your personal and professional goals! 

Job Responsibilities

• Build relationships with existing customers while expanding growth year-over-year. 
• Discuss all the products and programs YORK Factory Direct offers to gain more share of wallet. 
• Advising customers to utilize all program features available to grow their business; the more they sell, the more we sell! 
• Prospect and recruit customers who fit the YORK partnership profile. Prove “Why YORK” is an industry leader with the power behind it to grow their business. 
• Create custom marketing strategies to help your customers grow. 
• As needed, you will receive support from our market leaders and a marketing manager. 
• Assist your customer to select the best YORK products to meet their client’s needs. 
• This includes coaching them on their selling approach, product specifications/performance and application regulations which may vary by job. 
• Negotiate prices and terms of sale. 
• Ensure customers participate and attend our industry-leading training classes offered locally and virtually. 
• Our local service managers are best-in-class providing your customer a great resource to improve their quality in the field and increase consumer confidence as they build their business. 
• Perform to plan. 
• Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics. 

Required Qualifications:

• High School Diploma
• 5+ years of HVAC/R experience
• 5+ years of strategic account management experience
• Salesforce proficiency
• Ability to travel within Bucks, Montgomery, and Philadelphia Counties

Preferred Qualifications:

• Bachelor's degree 
• Strong proficiency in business writing, verbal communication, and negotiation
• Skilled in using Windows operating systems, including Microsoft Outlook and Teams
• Self-motivated individuals with a high energy level and desire to achieve goals beyond what is required. 
• Proven ability to operate effectively across both sales and operations, aligning customer needs with operational execution to drive business results.
• Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions, while maintaining a plan of action until desired results are achieved. 
• Understand the principles and processes for providing best-in-class customer service. 
• Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers. 
• Business acumen including sales forecasting, opportunity management and customer planning. 
• Ability to understand and communicate in today’s technologically driven business environment.

Equal Opportunity Employer, including disability / veterans 

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.