Certified Medical Assistant/Patient Service Representative — Care —
Bon SecoursRole Overview
Bon Secours is hiring a mid-level Certified Medical Assistant/Patient Service Representative — Care —. This is a full-time role in Charlottesville. Part of Bon Secours's Medical Assistant hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Bon Secours
About us
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Medical Assistant – Urgent Care — Charlottesville
Job Summary
The Medical Assistant is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and may administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
Essential Functions:
- Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
- Identifies significant changes in patient condition through data collection and reports them to the provider.
- Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
- Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
- Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
- Show patients to examination rooms and prepare them for the physician.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education
- High School/GED (required)
- Enrollment in an approved Medical Assistant program (required within 30 days employment)
Required Licensing & Certifications:
- Active Medical Assisting certification from one of the following (required within 12 months of start date):
- Certified Medical Assistant (CMA); American Association of Medical Assisting
- Registered Medical Assistant (RMA); American Medical Technologists
- Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
- Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)(not accepted in the state of South Carolina)
- Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina)
- (NRCMA or NCMA certifications are not accepted in the state of South Carolina)
- If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
- BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Experience
- Completion of externship or clinical lab training (preferred)
- 1 year of recent Medical Assisting experience (preferred)
Skills & Abilities:
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Provide authorized prescription and drug refill information for pharmacies as directed by provider.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
- Strong oral and written communication skills
- Ability to collaboratively work with patients, families, and teams within a high-volume environment.
- Medical terminology
- Attention to detail
- Ability to multitask
- Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
Training:
None
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
Frequently Asked Questions
How do I apply for the Certified Medical Assistant/Patient Service Representative — Care — position at Bon Secours?
Use the Apply button above to submit your application directly to Bon Secours. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Certified Medical Assistant/Patient Service Representative — Care — position at Bon Secours located?
This position is based in Charlottesville. Bon Secours has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Certified Medical Assistant/Patient Service Representative — Care — at Bon Secours earn?
Bon Secours has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Certified Medical Assistant/Patient Service Representative — Care — role at Bon Secours posted?
This role was posted on April 11, 2026 (69 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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