Role Overview
Body Art Alliance is hiring a mid-level Customer Experience Specialist. This is a full-time role in Odenton. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company Description
Body Art Alliance (BAA) is a global leader representing innovative brands that serve the beauty, cosmetic, permanent makeup, tattoo, and body jewelry markets. Committed to innovation, BAA is dedicated to advancing trusted products such as wireless machines, vegan pigmented inks, and threadless body jewelry. Partnering with leading artists and creative minds, BAA ensures its high-quality products reach artists worldwide through broadline global distribution. The organization fosters innovation and creativity at the core of its operations.
Role Description
This is a full-time, on-site role located in Hanover, MD, for a Customer Experience Specialist. In this role, you will directly interact with customers to provide exceptional service, address inquiries, and resolve issues. Responsibilities include managing customer communications via multiple channels, coordinating with internal teams to address customer needs, ensuring timely resolution of concerns, and assisting in enhancing customer satisfaction. The role also involves maintaining accurate customer records and identifying opportunities to improve customer experiences.
Qualifications
- Strong communication and interpersonal skills to effectively interact with customers and team members
- Proficiency in customer service tools and technologies, such as CRM systems
- Problem-solving and organizational skills to handle customer queries efficiently
- Ability to work collaboratively with cross-functional teams to resolve issues and provide solutions
- Experience in customer service or related fields is preferred
- Knowledge of the beauty, tattoo, or body art industry is a plus
- High school diploma or equivalent required; additional education or certifications are a bonus
Frequently Asked Questions
How do I apply for the Customer Experience Specialist position at Body Art Alliance?
Use the Apply button above to submit your application directly to Body Art Alliance. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Experience Specialist position at Body Art Alliance located?
This position is based in Odenton. Body Art Alliance has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Experience Specialist at Body Art Alliance earn?
Body Art Alliance has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Experience Specialist role at Body Art Alliance posted?
This role was posted on April 25, 2026 (56 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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