Head - Back Office Operations Manager - Alternative Investment Firm

We are hiring a founding leader for a newly established reconciliations and operational control function at a leading global alternative investment firm.

This is a high-impact, high-visibility role for an experienced operations professional ready to build, scale, and lead a team from the ground up.

WHAT YOU'LL DO

• Serve as the founding hire and leader of a newly established reconciliations and operational control function, with full ownership to recruit, develop, and manage a team
• Design and implement a scalable operating model to support a global, fast-paced investment organization, including coverage, controls, escalation paths, and service-level standards.
• Own and oversee daily reconciliations; supervise issue investigation and resolution and ensure timely resolution of breaks.
• Establish performance management frameworks, including KPIs, quality metrics, and continuous improvement processes to measure team effectiveness and operational excellence.
• Partner closely with Technology to define requirements, design, test, and deploy system enhancements; improve existing workflows; and build new processes to streamline and automate reconciliations.
• Work closely with prime brokers, custodians, administrators, and other third parties to timely resolve breaks.
• Act as a senior escalation point for complex breaks, working directly with counterparties and internal stakeholders to drive resolution.
• Identify, prioritize, and deliver automation and straight-through-processing initiatives to improve efficiency, scalability, and control.
• Build strong partnerships across Trading, Compliance, Stock Loan, Legal, Risk, Financial Reporting, Tax, Regulatory Reporting, and Technology to resolve issues and enhance end-to-end operational outcomes.
• Embed a strong control mindset, ensuring processes meet regulatory, audit, and internal risk management standards.

WHAT'S REQUIRED?

• Degree in finance, Business, Mathematics, or a related field (preferred)
• 15+ years of Operations experience within a hedge fund, asset manager, bank, or fund administrator, including demonstrated leadership and ownership of complex operational functions.
• Strong product knowledge across equities, futures, equity swaps, FX, derivatives, and fixed income instruments.
• Proven experience building, scaling, and managing teams, including hiring, coaching, and performance management.
• Advanced technical aptitude, with the ability to partner effectively with Technology and drive system and process improvements.
• Exceptional problem-solving, analytical, and critical-thinking skills, with the ability to operate with urgency and sound judgment.
• Strong time management and prioritization skills in a high-volume, deadline-driven environment.
• Highly detail-oriented, proactive, and self-directed, with a strong sense of ownership and accountability.
• Hands-on leader capable of operating at different organizational levels
• Excellent written, verbal, and interpersonal communication skills, with the ability to influence across functions and levels.
• Advanced proficiency in Excel and the MS Office Suite.
• Commitment to the highest ethical standards