Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for contributing to the execution and continuous improvement of operational and strategic initiatives. Key responsibilities include performing limited coding, testing, and metadata management to drive cross-channel client & prospect eligibility, targeting, and platform enablement under guided supervision. Job expectations include interacting primarily with internal team, providing support for platforms and operations.

Lead the end-to-end execution of direct mail programs—from development through production release. You’ll manage multiple concurrent campaigns, partner across internal teams and external partners, and ensure all deliverables are met. This is a hands-on role focused on execution excellence, campaign versioning, and continuous improvement. You’ll play a key part in achieving channel performance and supporting strategic marketing initiatives.

Required Qualifications:

• Direct mail production experience with strong print and mail expertise; capable of managing campaign and project execution.
• Proven ability to manage complex, time-sensitive work with third-party suppliers.
• Strong communication skills.
• Demonstrated success in managing multiple priorities and high-volume projects in dynamic environments while meeting deadlines and business objectives.
• Skilled in problem identification, analysis, and resolution with independence and urgency.
• Proficient in Excel, Word, and Adobe Acrobat; quick to learn and adapt to bank applications supporting direct mail program management.

Desired Qualifications:

• Experience working with creative teams and production vendors
• Project management experience in a marketing or operations setting

Skills

• Attention to Detail
• Business Operations Management
• Collaboration
• Business Process Analysis
• Decision Making
• Oral Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

1st shift (United States of America)

Hours Per Week:

40