Office Manager/CSR
BAHR INSURANCE AGENCY INCJob Description
Benefits
- 401(k)
- Company parties
- Opportunity for advancement
- Training & development
- 401(k) matching
- Bonus based on performance
Benefits/Perks
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
Job Summary
The Office Manager is highly organized and detail-oriented with strong multitasking skills. The Office Manager has the ability to prioritize tasks for the most efficient use of time while being able to keep deadlines. This position requires a high level of integrity, confidentiality, and maturity. Naturally driven to coach, mentor, and build strong working teams.
Responsibilities
- Perform clerical, administrative, and secretarial responsibilities
- Coordinate staff activities to ensure maximum efficiency
- Maintain a safe and secure working environment
- Ensure filing systems are maintained and current
- Monitor procedures for record-keeping
- Ensure security, integrity, and confidentiality of data
- Oversee adherence to office policies and procedures
- Analyze and monitor internal processes
- Implement procedural and policy changes to improve operational efficiency
- Prepare operational reports and schedules to ensure efficiency
- Coordinate schedules, appointments, and bookings
- Monitor and maintain office supplies inventory
- Review and approve office supply acquisitions
- Service existing client accounts, maintaining strong client relationships
- Communicate effectively with clients to assess their insurance needs and offer tailored solutions
- Sell diverse insurance policies to individuals and businesses
- Provide prompt and effective customer service, addressing inquiries and resolving issues
- Collaborate with team members to meet sales targets and achieve company goals
Qualifications
- Preferably a Maryland Personal & Casualty License. If not, required to obtain within first 60 days of employment.
- Excellent planning and organizational skills with strong attention to detail
- Must have the ability to multitask and prioritize
- Ability to prioritize multiple projects and adjust workload accordingly; time management critical
- Must possess the ability to delegate authority and responsibility
- Ability to maintain a high level of confidentiality
- Ability to act and operate independently to accomplish objectives and the ability to work within a team
- Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
- Excellent communication and interpersonal skills with the ability to foster effective working relationships
- High level of professionalism
- Highest level of integrity
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