Patient Care Coordinator / Treatment Plan Specialist

Job Overview

We are seeking a dynamic and compassionate Patient Care Coordinator / Treatment Plan Specialist to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment journey with enthusiasm and professionalism. Your expertise will ensure seamless communication between patients and providers, coordinate treatment plans effectively, and support administrative functions to enhance patient satisfaction. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a fast-paced, supportive environment dedicated to excellence in healthcare delivery.

Duties

• Greet patients warmly and assist them with scheduling appointments, follow-ups, and treatment plan explanations
• Collaborate with healthcare providers to develop, review, and update personalized treatment plans that meet patient needs
• Educate patients on their procedures, and post-treatment care instructions clearly and confidently
• Manage patient records accurately, ensuring confidentiality and compliance with healthcare regulations
• Follow up with patients regarding appointment reminders, treatment progress, and any concerns or questions they may have
• Coordinate insurance verifications and assist with billing inquiries to streamline administrative processes
• Support the medical team by handling administrative tasks such as data entry, appointment scheduling, and documentation management

Skills

• Proven experience working in a medical office environment or healthcare setting
• Strong understanding of medical terminology to communicate effectively with patients and staff
• Excellent organizational skills with the ability to multitask efficiently in a busy office atmosphere
• Knowledge of medical administrative support procedures including insurance processing and patient record management
• Prior experience in a dental or healthcare office is highly desirable
• Exceptional communication skills—empathetic listening and clear verbal explanations are essential
• Ability to work collaboratively within a team while maintaining attention to detail

Join us in delivering outstanding patient care by combining your administrative expertise with your passion for helping others. We’re committed to fostering a positive work environment where your skills can thrive and your contributions truly matter.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Work Location: In person