Key Responsibilities:

Perform various spa treatments including massages (Swedish, Deep Tissue, Aromatherapy, etc.), body wraps, scrubs, facials, and reflexology.

Assess guest needs and tailor treatments to suit individual client preferences.

Maintain cleanliness and hygiene of the treatment rooms and spa areas.

Ensure consistent delivery of high-quality services aligned with spa protocols and brand standards.

Promote and upsell spa treatments, packages, and retail products.

Maintain accurate records of treatments and client preferences.

Adhere to all health and safety regulations and spa policies.

Keep up-to-date with industry trends and new techniques.

Build rapport with guests to encourage repeat visits and customer loyalty.

Skills and Competencies:

In-depth knowledge of massage techniques and body therapies

Strong understanding of human anatomy and pressure points

Customer service orientation with excellent communication skills

Ability to remain calm and professional under pressure

Physical stamina and manual dexterity

Time management and organizational skills

Product knowledge (essential oils, skincare brands, etc.)

Confidentiality and discretion

Massage Therapist

Job Description