Your future role at a glance

Location: Baltimore, MD, with occasional travel to patient's homes as needed.

Facility: Ascension Saint Agnes Hospital

Department/Specialty: Care Management

Schedule: Day-Shift | Full-Time | Monday- Friday 7:30AM-4:00PM

Salary: $27.36 - $37.00 per hour

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How you’ll make an impact in this role

• Champion patient advocacy by conducting bedside and home visits to identify Social Determinants of Health (SDOH), ensuring every individual receives personalized support tailored to their unique life circumstances.
• Bridge the gap in care by serving as the primary liaison between patients and healthcare providers, translating complex medical plans into clear, actionable steps for the community.
• Architect community solutions by analyzing local needs to design and launch outreach programs that directly improve health literacy and resource accessibility.
• Cultivate a network of support by building and maintaining strong partnerships with local agencies and referral sources to ensure no patient request goes unanswered.
• Empower the outreach team by coordinating and training a dedicated group of volunteers, scaling your impact to reach more families through educational events and community programs.

What minimum requirements you’ll need

Licensure / Certification / Registration:

• BLS Provider. American Heart Association or American Red Cross accepted preferred.
• Drivers License credentialed from the Maryland Department of Motor Vehicles preferred.
• Social Worker credentialed from the Maryland Board of Social Work Examiners preferred. Any level accepted.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.