Receptionist/Administrator (Part-time)

Arvo Wellness | Burnaby, BC

Arvo Wellness is a multidisciplinary clinic located in Brentwood, just a 3-minute walk from Brentwood SkyTrain Station. We are committed to providing high-quality, patient-centered care in a clean, modern, and welcoming environment.

We are currently seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and play a key role in ensuring smooth daily clinic operations.

Must have a minimum of 6 months of experience working in a clinic or wellness center, and must be familiar with Jane App, ICBC claims, and direct billing procedures.

Key Responsibilities

• Greet clients and visitors in a warm, professional manner
• Manage front desk operations and maintain a clean, organized reception area
• Schedule and manage appointments using JaneApp
• Handle phone calls, bookings, and client inquiries efficiently
• Perform administrative duties including data entry, filing, scanning, and documentation
• Support billing
• Coordinate with practitioners and team members to ensure seamless clinic flow
• Assist with daily clinic operations including laundry and general upkeep
• Provide excellent customer service and ensure a positive client experience

Qualifications

• Previous experience in a clinic, medical, or dental office is an asset
• Experience with JaneApp and iCBC is required
• Strong organizational and multitasking abilities in a fast-paced environment
• Excellent communication skills and professional phone etiquette
• Detail-oriented with strong clerical and administrative skills
• Positive attitude with a friendly, team-oriented personality
• Ability to prioritize tasks and manage time effectively
• High school diploma or equivalent (additional administrative training is an asset)

Availability

• Must be available to work Saturdays (2~2.5 days a week)
• Must have experience in Jane app and insurance claims

What We’re Looking For

We’re looking for someone who is reliable, warm, detail-oriented, positive and interested in a long term position. If you are passionate about providing excellent service and want to be part of a growing wellness clinic, we’d love to hear from you.

Job Type: Part-time

Pay: $22.00-$24.00 per hour

Experience

• jane app or clinic: 1 year (preferred)

Work Location: In person