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Position Summary:

Conducts premium audits (both Physical & Virtual) for all lines of coverage across all business units of moderate to difficult complexity. Handling of audit disputes received from insured/agents/brokers. Ensures compliance and regulatory standards are maintained. A desire to learn about all of the Arch specific business units and intricacies of these policies and the related exposures is expected. Must possess the ability to read and interpret the coverages audited (Workers Compensation, General Liability, and Commercial Auto). May be asked to mentor a less experienced auditor.

Responsibilities and Accountabilities:

• Arranging premium audit appointments with insureds and/or brokers.
• Reading policies to determine exposure basis for each policy.
• Communicate with insureds, Program Administrators, agents/producers, and underwriters as required for the information necessary to complete accurate audits and securing that documentation from those parties.
• Perform examination of policyholders' payroll, accounting and financial records to insure accurate calculation of earned premium for customers. Analyzes existing data, ISO rules, industry and statutory materials, and claims.
• Actively working in the NEXUS premium audit system to pick up and complete assigned audits. As well as working in the Nexus Management tool to research issues, manage workloads and keep audit statuses up to date.
• Reviews changes in exposure such as alterations of the operations, products or services, additional or deleted classifications, new construction, additional locations, etc., and communicates this information to the underwriter.
• Direct interaction with Program Administrators, Brokers & Underwriting team to answer questions about the audit process or results.
• Responds to and resolves audit disputes and makes appropriate changes to revise audits as needed. Compiles pertinent facts related to disputes, documents and communicates the results of the analysis, and prepares amended audits and submits for billing.
• Perform other premium audit related duties as required or requested by management.
• Mentoring or training of less experienced auditors as needed.

Required Skills and Abilities:

• Minimum of 5 years prior premium audit experience;
• Collaborative and team oriented;
• Customer focused with attention to detail;
• Self-directed showing personal accountability and a sense of urgency;
• Strong communication and organizational skills;
• Current driving license with good driving record & ability to travel;
• Ability to multi-task and prioritize a heavy workload to meet agreed upon expectations;
• Strong computer skills including the Microsoft Office Suite (Word, Excel)

Education and Experience:

• Bachelor’s degree preferred. Concentration in Accounting, Finance or a related field is necessary.
• 5-10 years of premium auditing experience at either an insurance carrier or a premium audit vendor.

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For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$86,300 - 116,532/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.