Are you a Rockstar Automotive Service Advisor with exceptional leadership skills and a passion for delivering top-notch customer service? Look no further, Apple Auto is seeking a dynamic individual with proven leadership experience to join our team as a Service Advisor. We offer a collaborative and supportive work environment, competitive compensation, and a comprehensive benefits package.

Responsibilities

• Provide exemplary customer service, ensuring all client needs and concerns are addressed with the utmost professionalism and care.
• Lead and collaborate effectively with a team of technicians and support staff to ensure seamless vehicle maintenance and repairs.
• Demonstrate a proactive attitude in driving sales, exceeding targets, and setting a high-performance example for the team.
• Offer expert guidance and recommendations to customers regarding vehicle services, maintenance, and repairs.
• Utilize exceptional communication skills to explain service options, estimates, and work order details clearly to customers.
• Maintain accurate records of customer interactions, vehicle history, and service orders.
• Participate in and lead ongoing training and development programs to enhance technical skills and leadership capabilities.

Qualifications

• Minimum of 5 years' experience as an Automotive Service Advisor in a fast-paced service environment.
• Proven leadership experience, demonstrating the ability to inspire and guide a team to success.
• Outstanding customer service and interpersonal skills.
• Strong sales aptitude and a track record of consistently meeting or exceeding sales targets.
• Collaborative team player with excellent communication and teamwork abilities.
• Proficient computer skills for managing service orders and customer information.
• In-depth knowledge of automotive systems, repairs, and maintenance.
• Ability to excel in a high-energy, fast-paced work environment.
• Strong organizational skills and keen attention to detail.

Benefits

• 10 days of Paid Time Off (PTO) annually.
• 7 Paid Holidays.
• Comprehensive health, dental, and vision benefits.
• Retirement plan to secure your future.
• Employee discounts on services and products.
• Opportunities for paid leadership and technical training to advance your skills.
• A positive and inclusive workplace culture that values teamwork and growth.

How to Apply

If you're an Automotive Service Advisor with a strong leadership background and a commitment to exceptional service, we encourage you to apply! Please submit your resume detailing your relevant experience, leadership accomplishments, and why you're the ideal candidate for this position. Take the next step in your career journey by applying now or you can shoot me text at (410) 635-4078‬

Job Type: Full-time

Pay: $60,000.00 - $110,000.00 per year

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• How do you feel about customer service?
• What estimating software are proficient with?
• How well versed are you with technology? Etc. Google drive, Chrome?
• How many days per week do you work?
• Why did you leave or Why are you looking to leave your current job?
• Are you willing to authorize a background check?

License/Certification:

• Driver's License (Required)

Work Location: In person