Analyst-Operations

Role Overview:

At American Express, you will be part of a culture with a 175-year history of innovation, shared values, and an unwavering commitment to customers, communities, and colleagues. As a member of Team Amex, you will experience comprehensive support for your well-being, opportunities to learn new skills, and contribute to defining the future of American Express. In this role, you will support Global Operations in building automated solutions, implementing AI in Backoffice Operations, managing data, drawing inferences, identifying trends, and transforming reporting through innovation.

Key Responsibilities:

• Utilize strong skills in SQL, Tableau, Python, SAS, Power BI, and Hive for reporting and monitoring processes.
• Provide analytical and decision support through advanced statistical techniques and data mining.
• Craft compelling PowerPoint narratives to effectively communicate analysis to stakeholders.
• Translate complex analytical output into easily digestible insights with clear recommendations.
• Identify opportunities for new automated and custom reporting and analytics solutions.
• Act as a catalyst for enabling AI adoption in Backoffice operations.
• Ensure seamless delivery of reports, conduct ad hoc activities, and analysis.
• Strengthen the foundation by exploring big data platforms for new tables and metrics.
• Collaborate with teams to create insights that help stakeholders understand performance.
• Review and prepare monthly payouts for Operational colleagues.
• Drive insights and efficiencies through automation.
• Develop an advanced understanding of data sources and potential usage scenarios.
• Maintain high standards of productivity, quality, and data accuracy.
• Demonstrate excellent communication skills, both verbal and written.
• Uphold integrity, personal accountability, and flexibility in a dynamic environment.

Qualification Required:

• 3-6 years of overall experience with 3 years in Business Analysis.
• Master's or Bachelor's degree in a relevant field.
• Strong technical skills in SQL, Power BI, Python/R, Cornerstone, Lumi, Hive, MS Excel, PowerPoint, and data modeling.
• Prior experience with Big Data, LUMI, IDN, and Cornerstone is an advantage.

Additional Details:

American Express offers benefits that support holistic well-being, including competitive salaries, bonus incentives, financial well-being support, comprehensive medical benefits, flexible working arrangements, parental leave policies, wellness programs, career development opportunities, and counseling support. American Express is an equal opportunity employer that prioritizes diversity and inclusion in its workforce. Employment is subject to a background verification check. Role Overview:

At American Express, you will be part of a culture with a 175-year history of innovation, shared values, and an unwavering commitment to customers, communities, and colleagues. As a member of Team Amex, you will experience comprehensive support for your well-being, opportunities to learn new skills, and contribute to defining the future of American Express. In this role, you will support Global Operations in building automated solutions, implementing AI in Backoffice Operations, managing data, drawing inferences, identifying trends, and transforming reporting through innovation.

Key Responsibilities:

• Utilize strong skills in SQL, Tableau, Python, SAS, Power BI, and Hive for reporting and monitoring processes.
• Provide analytical and decision support through advanced statistical techniques and data mining.
• Craft compelling PowerPoint narratives to effectively communicate analysis to stakeholders.
• Translate complex analytical output into easily digestible insights with clear recommendations.
• Identify opportunities for new automated and custom reporting and analytics solutions.
• Act as a catalyst for enabling AI adoption in Backoffice operations.
• Ensure seamless delivery of reports, conduct ad hoc activities, and analysis.
• Strengthen the foundation by exploring big data platforms for new tables and metrics.
• Collaborate with teams to create insights that help stakeholders understand performance.
• Review and prepare monthly payouts for Operational colleagues.
• Drive insights and efficiencies through automation.
• Develop an advanced understanding of data sources and potential usage scenarios.
• Maintain high standards of productivity, quality, and data accuracy.
• Demonstrate excellent communication skills, both verbal and written.
• Uphold integrity, personal accountability, and flexibility in a dynamic environment.

Qualification Required:

• 3-6 years of overall experience with 3 years in Business Analysis.
• Master's or Bachelor's degree in a relevant field.
• Strong technical skills in SQL, Power BI, Python/R, Cornerstone, Lumi, Hive, MS Excel, PowerPoint, and data modeling.
• Prior experience with Big Data, LUMI, IDN, and Cornerstone is an advantage.

Additional Details:

American Express offers benefits