Insurance Account Representative

Job Overview

Welcome to the Allstate Jose Bernal Agency, where we believe in protecting what matters most to our neighbors in Hyattsville, Maryland, and beyond. Our agency isn't just a place to work; it's a community built on trust, integrity, and a genuine commitment to helping people. We're looking for someone special to join our dedicated team as an Insurance Account Representative, someone who genuinely enjoys connecting with people and making a positive impact. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, from answering questions about their policies to helping them find the right coverage. If you have a passion for service, a knack for clear communication, and a desire to grow with a supportive agency, we'd be thrilled to have you become a vital part of our family.

Salary Range: $50,000.00 - $85,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Professional Work Environment

Bonus Opportunities

Uncapped Commission

Snacks and Coffee

Requirements

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Proven customer service or sales experience.
• Excellent communication and interpersonal skills.
• Proficiency in computer skills and ability to learn new systems.
• A positive attitude and genuine desire to help others.
• Ability to work independently and as part of a team.
• Bilingual abilities (Spanish) are a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Provide information about Allstate products and services.
• Assist customers with policy changes, billing inquiries, and claims reporting.
• Build strong relationships with customers, understanding their needs and offering appropriate solutions.
• Process new business applications and renewals accurately.
• Maintain customer records and ensure data accuracy in the agency management system.
• Contribute to agency goals by identifying opportunities for additional coverage or referrals.

About Us

Our Agency is located in Hyattsville, MD specializing in Home, Life, and Auto insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always put the customer first. Apply to our team today!