Role Overview
Alila Hotels is hiring a entry-level Assistant Manager - Guest Experience. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Organization- Alila Diwa Goa
Summary
- Oversee daily guest experience operations, ensuring service standards are consistently met and exceeded.
- Personally engage with guests to gather feedback, resolve concerns, and create memorable moments.
- Collaborate with departments (front office, F&B, housekeeping, activities) to ensure seamless service delivery.
- Use guest data and preferences to personalize experiences—whether it’s a welcome amenity, a room setup, or a surprise celebration.
- Support the Front Office Manager in training and mentoring team members on service excellence.
- Monitor guest satisfaction scores and implement improvement initiatives.
- Assist in planning and executing special events, VIP visits, and seasonal experiences.
- Focus on enhancing Loyalty Members experience as well.
Qualifications
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
- Well developed communication and customer relations skills.
About Alila Hotels
Alila Hotels
1 other open role at Alila Hotels on TryApplyNow.
Frequently Asked Questions
How do I apply for the Assistant Manager - Guest Experience position at Alila Hotels?
Use the Apply button above to submit your application directly to Alila Hotels. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Assistant Manager - Guest Experience position at Alila Hotels located?
This position is based in IN. Alila Hotels has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Assistant Manager - Guest Experience at Alila Hotels earn?
Alila Hotels has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Assistant Manager - Guest Experience role at Alila Hotels posted?
This role was posted on April 17, 2026 (69 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Assistant Manager - Guest Experience role at Alila Hotels entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Alila Hotels has listed.
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