Manager, Business Analytics and Continuous Improvement
Algoma Family ServicesRole Overview
Algoma Family Services is hiring a mid-level Manager, Business Analytics and Continuous Improvement. This is a full-time role in Sault Ste. Marie. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Position: Manager, Business Analytics and Continuous Improvement
Reports to: Chief Executive Officer
Hourly Rate: $40.62- $49.62
Location: 205 McNabb St., Sault Ste. Marie
Worktype : In-person
Posting Date: April 27, 2026 , Reference #: CBS-0427-01
JOB SUMMARY
The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team. They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decision-making. The role emphasizes fostering a culture of continuous, data-driven improvement and ensuring projects align with agency priorities. Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agency’s mission, vision, and values.
MINIMUM EDUCATION/REGISTRATION
Master’s degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field.
MINIMUM EXPERIENCE
Minimum three (3) years’ experience in business analytics, process improvement, or related roles
QUALIFICATIONS
- Experience in developing and implementing quality improvement plans and program evaluation.
- Experience with Lean, Six Sigma, or other continuous improvement methodologies.
- Familiarity with accreditation standards and external review processes.
- Strong knowledge of statistics and statistical analysis methods.
- Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs.
- Experience with data visualization tools (e.g., Tableau, Power BI, Excel).
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with database management and data governance principles.
- Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders.
- Experience in change management and facilitating organizational change initiatives.
- Experience working in a not-for-profit, multi-service agency is an asset.
- Strong interpersonal, communication, and organizational skills.
- Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients.
- Commitment to inclusive, anti-oppressive, and culturally sensitive practices.
- Satisfactory criminal records check, including vulnerable sector screening.
- Valid driver’s license and access to a reliable vehicle.
- Full vaccination required.
Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org QUOTING REFERENCE # CBS-0427-01.
Frequently Asked Questions
How do I apply for the Manager, Business Analytics and Continuous Improvement position at Algoma Family Services?
Use the Apply button above to submit your application directly to Algoma Family Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Manager, Business Analytics and Continuous Improvement position at Algoma Family Services located?
This position is based in Sault Ste. Marie. Algoma Family Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Manager, Business Analytics and Continuous Improvement at Algoma Family Services earn?
Algoma Family Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Manager, Business Analytics and Continuous Improvement role at Algoma Family Services posted?
This role was posted on April 28, 2026 (55 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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