Operations and Service Manager

Responsibilities

• Lead process‑improvement initiatives and support system development to optimize operational workflows and service delivery
• Provide strong team leadership by assigning work, ensuring technician training, and overseeing timely completion of documentation
• Coordinate daily operations by partnering with Dispatch, maintaining accurate inventory, and ensuring proper upkeep of trucks and equipment
• Collaborate with Sales to forecast labor, parts, and equipment needs, supporting strategic planning and departmental growth
• Drive operational efficiency through proactive resource allocation, effective communication, and continuous improvement across service operations

Qualifications

• 5+ years of operations/service experience and at least three years in a supervisory or management role
• Background in service operations within construction, facilities, or related industries, with working knowledge of inventory processes
• Familiarity with Lean, Six Sigma, or other process‑improvement methodologies
• Experience supporting system development and ERP implementations, with the ability to integrate operational workflows into new systems
• Minimal travel required, limited to occasional training or local jobsite visits

Salary: $85K-$115K

Ask for: Aarti Manchanda

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements