Administrative Assistant, Flight Operations (Temporary 12 months)

Company Description

Join the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

In collaboration with the Chief Pilot, the Administrative Assistant provides high-level administrative support to the Flight Operations Administration team. The role ensures smooth communication, efficient document management, and optimal administrative operations supporting pilot-related activities.

Responsibilities

• Support the Chief Pilot, Base Chiefs, and Technical Chief Pilot with administrative tasks and communications.
• Manage and prioritize shared team inboxes.
• Prepare, take, and distribute meeting minutes.
• Oversee document management and maintain up-to-date internal procedures.
• Collaborate with the administration team on all matters related to pilots.
• Manage access to internal systems and ensure proper follow-ups.
• Draft, review, and translate documents (French/English).
• Recommend and improve work processes to enhance team efficiency.

Qualifications

• College diploma (DEC) in office administration or equivalent.
• 3 to 5 years of experience in an administrative support role, ideally supporting leadership or in a complex environment (aviation is an asset).
• Strong organizational skills and ability to manage priorities effectively.
• Excellent written communication skills with strong attention to detail (writing, editing, translation).
• Team player with autonomy, initiative, and strong customer service orientation.
• Experience in document management and process improvement (asset).
• Excellent proficiency in MS Office tools (Word, Excel, Outlook, Teams) and demonstrated ease with collaborative digital tools and AI (e.g., Copilot). Ability to quickly learn and adapt to new technologies.
• Oral and written fluency in French and English *

A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.