Community and Volunteer Engagement Manager

Description

• The Community and Volunteer Engagement Manager is a strategic, supervisory role responsible for designing and leading AfriThrive’s volunteer and community engagement systems.
• This role goes beyond coordination. It focuses on building scalable infrastructure that increases volunteer participation, strengthens community partnerships, and supports corporate engagement aligned with organizational growth and revenue goals.
• The position begins as part-time (20–25 hours/week) with a clear pathway to full-time within 12 months, based on performance and organizational growth.

WHO YOU ARE

• A relationship-driven leader who believes strong community partnerships are the foundation of successful programs and events.
• A strategic thinker who can design and scale engagement systems—not just manage day-to-day activities.
• A skilled organizer who can manage people, schedules, and logistics across multiple sites and initiatives.
• A proactive problem-solver who anticipates gaps and ensures programs and events run smoothly and consistently.
• A culturally grounded communicator who values diversity, trust-building, and equity in community engagement.
• A collaborative team player who enjoys working across programs, operations, and development to support shared goals.
• A people-centered manager who can mentor and supervise staff while motivating and retaining volunteers.
• Comfortable engaging both grassroots community members and corporate partners, with the ability to build trust across diverse audiences.

WHAT YOU WILL DO:

• As the Community and Volunteer Engagement Manager, you will lead and strengthen AfriThrive’s volunteer and community engagement systems to ensure reliable program delivery, successful community events, and strong, sustained partnerships.
• You will build and oversee a structured volunteer program, supporting AfriThrive’s food access, cultural farm, youth, school-based, and community initiatives. This includes guiding recruitment, training, and engagement of individual volunteers, corporate groups, and community partners.
• You will supervise and support the Volunteer Coordinator, ensuring effective day-to-day operations while improving systems, processes, and volunteer experience.
• You will collaborate with Program Operations and Development teams to align engagement with operational needs, grant requirements, and fundraising priorities, including supporting corporate volunteer engagement as part of broader partnership development efforts.
• You will also support AfriThrive’s community events by ensuring strong volunteer coordination, partner engagement, and a welcoming, well-executed experience.

Key Responsibilities

• Lead AfriThrive’s community and volunteer engagement strategy across all programs
• Build and steward partnerships to generate sustainable volunteer pipelines
• Oversee and optimize the full volunteer lifecycle (recruitment through retention)
• Supervise and develop the Volunteer Coordinator
• Design and manage corporate volunteer engagement to support partnership and sponsorship growth
• Ensure effective volunteer deployment across programs, events, and high-volume service days
• Develop volunteer retention and leadership pathways (ambassadors, team leads)
• Ensure compliance with safety, food handling, and risk management standards
• Track and report engagement data (Salesforce) to support impact measurement and grant reporting
• Collaborate cross-functionally to align engagement with program delivery and fundraising goals

Requirements

• 3–5+ years of experience in volunteer management, community engagement, nonprofit programs, or a related field
• Experience supervising staff, coordinating teams, or leading volunteers
• Demonstrated ability to build and manage relationships with community organizations, volunteers, and diverse stakeholders
• Strong organizational and project management skills, with the ability to manage multiple priorities across programs and events
• Experience planning or supporting community events, volunteer activities, or group service projects
• Familiarity with CRM systems such as Salesforce or willingness to learn quickly
• Strong communication and interpersonal skills, with the ability to engage both grassroots community members and corporate partners
• Ability to work independently in a part-time role while taking ownership of systems, processes, and outcomes
• Comfortable working in a dynamic, growing organization with evolving systems and priorities
• Ability to work a flexible schedule, including occasional evenings and weekends to support events and volunteer activities
• Ability to travel to program sites across Montgomery County and surrounding areas as needed

Preferred Qualifications

• Experience working in food access, community-based, or culturally responsive programs
• Experience engaging corporate partners or managing corporate volunteer programs
• Prior experience supervising staff in a nonprofit or community-based setting
• Familiarity with volunteer tracking, reporting, or impact measurement.

Compensation & Benefits

Salary Range: $57,000 – $65,000 (full-time equivalent)

Part-time salary will be prorated based on hours (20–25 hours/week).

Final compensation will be determined based on experience and qualifications.

Health & Retirement

• 100% employer-paid health insurance (medical, dental, and vision) for the employee
• 401(k) with employer match up to 3% of annual salary

Paid Time Off

• Paid time off (PTO) equivalent to 15+ days annually (prorated for part-time), increasing with tenure
• 12 paid holidays annually (prorated for part-time schedule)
• 10 paid sick days annually (prorated)
• 3 personal days per year (prorated)

Flexible Work Culture

Remote work with regular site visits