Role Overview
African Lion Safari is hiring a principal-level Front Desk Assistant. This is a contract role in CA. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job description
Guest Service Representative
Job Summary
Guest Services/Front Desk Assistant candidates should be customer oriented, outgoing, and a self-starter and be able to work independently with little supervision. Candidates must be at least 16 years of age, be available during weekends and have a reliable mode of transportation to the park.
Duties & Responsibilities
Front Desk Assistant Duties and Responsibilities:
- Answering telephone lines, providing general customer service
- Assist with group bookings including monitoring all bookings, coordination of tour bus usage, step on guide service and food and communicating relevant information to all other departments
- Confirmation of bookings and all relevant information to clients
- Answering base radio calls
- Assist with the Wake Up The Wild experience on scheduled days
- Responsible for office closure on scheduled days
- Perform any other duties assigned by Administrative Coordinator
- Responsible for Administrative Coordinator duties on their days off
Assist with Guest Service Duties and Responsibilities:
- Assist visitors with questions/directions
- Assist in maintaining a safe and enjoyable environment for visitors through ushering presentations (greeting, directing, crowd control, distributing online survey slips)
- Initiate conversation with visitors to conduct onsite market research surveys
- Distribute Mombasa Market Food Surveys to restaurant customers
- Input research data into monthly reports
- Sundry office duties (answering telephone lines, providing general customer service, taking group bookings)
- Assist Sales Department with Corporate Picnic programme on event days or any administrative tasks as assigned
- Perform any other duties assigned by Marketing/PR Department
Qualifications
- A self-starter with a friendly and outgoing personality
- Must be customer oriented and possess strong communication skills
- Be able to work independently in a safe and timely manner with little supervision
- Minimum of 18 years of age
- Must be able to work outside in all weather conditions, and stand/ walk for longer periods of time
Job Type: Contract Full time, day/early evening shifts
Job Types: Full-time, Seasonal
Contract length: 6 months
Pay: $17.75 per hour
Work Location: In person
Frequently Asked Questions
How do I apply for the Front Desk Assistant position at African Lion Safari?
Use the Apply button above to submit your application directly to African Lion Safari. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Front Desk Assistant position at African Lion Safari located?
This position is based in CA. African Lion Safari has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Front Desk Assistant at African Lion Safari earn?
African Lion Safari has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Front Desk Assistant role at African Lion Safari posted?
This role was posted on April 13, 2026 (69 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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