Community Outreach Representative

Advocate Support Services

Greater Baltimore Metro (5-County Territory)

Full-Time | Exempt

Make Growth Meaningful

At Advocate Support Services, growth is not just a number. It represents individuals and families gaining access to care, stability, and support when they need it most.

We are seeking a Community Outreach Representative to expand our referral network across a defined five-county territory in the greater Baltimore metropolitan area. This is a field-based, metrics-driven role focused on building authentic professional relationships that lead to sustainable referral growth.

The better you perform in this role, the more people receive the support they deserve.

No overnight travel required.

What You Will Do

Build and Strengthen Referral Relationships

• Develop strategic relationships with therapists, hospitals, discharge planners, community partners, and/or legal professionals
• Conduct in-person meetings, educational presentations, and structured outreach
• Represent Advocate Support Services at community and professional events
• Position our services clearly and professionally within the behavioral health ecosystem

Drive Measurable Growth

• Execute a structured territory plan for your assigned Baltimore metro region
• Generate and track referral activity tied to defined performance metrics
• Maintain disciplined follow-up and pipeline management
• Identify new opportunities within vertical markets

Operate with Structure and Accountability

• Utilize HubSpot to manage all referral relationships and activity
• Maintain accurate documentation, reporting, and data hygiene
• Collaborate closely with admissions and clinical teams to ensure continuity and service excellence

What We Are Looking For

• Bachelor’s degree preferred, not required
• Sales experience or behavioral health industry experience preferred
• Strong consultative communication skills
• Ability to influence multiple decision-makers and navigate complex professional environments
• Self-directed and organized within a defined geographic territory
• Comfort operating in a metrics-driven environment

Most importantly, we are seeking someone who understands that outreach in healthcare is about trust, credibility, and long-term partnership.

What You Can Expect

• Defined five-county Baltimore metro territory
• No overnight travel
• Clear performance expectations
• Collaborative clinical and admissions support
• An opportunity to expand access to care within your community