Shipping, Receiving and Warehouse Support and Shop Helper

Position Summary:

The Parts Clerk - Shipping, Receiving and Warehouse Support role is responsible for the performance of a variety of duties including shipping, receiving, warehouse duties, filling internal and external orders, internal and may include internal / external part sales and local ordering. Other responsibilities will include the performance of related clerical duties required to fulfill the duties of a parts person, such as effectively using the Company ERP system, excel spreadsheets, maintaining filing and record systems, faxing and photocopying. A solid understanding of tanks and tank trailer parts, service and delivery as well as warehouse processes is an asset. When not performing Shipping/Receiving and Warehouse tasks, this role performs Helper tasks in the Service facility.

Duties / Responsibilities:

• Learn and effectively use the Company ERP system, the CRM, and all other online programs required to fulfill the duties of a parts person.
• Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and professional service to telephone, electronic and over-the-counter customers.
• Prepare customer orders and handle product returns including returning unsold items to stock and warranty claims related to part sales.
• Effectively, efficiently and timely perform all shipping, receiving and warehouse duties including but not limited to:
• Receive and ship out parts - physically
• Relieve parts in ERP system – paper and electronically
• Perform cycle counting and daily adjustments – ensuring an accurate inventory
• Pull and fill orders from stock for orders via telephone, electronic and internal processes
• Replenish assigned inventory daily
• Examine returned parts for defects and process appropriately.
• Maintain orderliness of warehouse and efficiency of bin / material locations including tagging shelves and locations accordingly.
• Acknowledge all internal and external customers and provide a high level of service.
• Notify shop supervisor and the customers when special ordered parts have been received.
• Assist in ordering parts and services as necessary.
• Perform helper tasks in the Service Facility.

Qualifications

• High school diploma or equivalent.
• Experience in shipping, receiving, warehouse and part sales are preferred.
• Valid driver's license and ability to be insured under a Corporate Vehicle Insurance Program. Providing a driver's abstract will be required for insurance purposes.
• Forklift license is preferred.
• Must be able to work independently with a strong attention to detail and a high degree of accuracy.
• Effective communication skills with individuals at all levels within and outside of the organization
• Must possess a high level of moral judgment for handling confidential information and monetary transactions.
• Strong work ethic and positive team attitude.
• Sound analytical thinking, planning, prioritization, and execution skills.
• Mechanical skills and abilities are an asset.

Only those selected for interview will be contacted.

This role does not support an LMIA or provincial nomination programs.

Job Type: Full-time

Pay: $18.00-$27.00 per hour

Benefits

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Profit sharing
• RRSP match
• Vision care

Work Location: In person