Facilities Operations Manager

Site Operations Management

• Oversee daily operations across multiple sites (residential, commercial, industrial)
• Ensure SLA/KPI compliance as per client agreements
• Conduct regular site visits, audits, and inspections

Manpower Management

• Handle bulk manpower (100–500+ employees)
• Ensure proper deployment, shift planning, and replacements
• Monitor attendance, absenteeism & attrition control

Client Relationship Management

• Act as the primary point of contact for clients
• Handle escalations, complaints, and service improvements
• Ensure client satisfaction and contract retention

MIS & Reporting

• Prepare and submit daily/weekly/monthly MIS reports
• Track billing, attendance, deployment, and profitability
• Maintain records for audits and management review

Statutory Compliance

• Ensure compliance with labour laws (PF, ESI, Bonus, Minimum Wages)
• Maintain documentation: Aadhaar, bank details, employee records
• Coordinate with HR & payroll teams

Cost & Budget Control

• Manage site-level expenses and optimize manpower cost
• Ensure profitability of contracts
• Control overtime and operational wastage

Training & Quality Control

• Conduct induction and on-site training
• Ensure grooming, discipline, and service quality standards
• Implement SOPs and safety guidelines

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits

• Cell phone reimbursement
• Health insurance
• Provident Fund

Experience

• Operations Manager – Facility Management: 5 years (Required)

Location:

• Yelachenahalli, Bengaluru, Karnataka (Preferred)

Work Location: In person