Learning Operations Manager

Role Overview:

As a Learning Operations Manager at Accenture, you will be responsible for leading the design and development of high-impact learning experiences that are engaging, effective, and aligned to client goals. You will collaborate closely with learning strategists, delivery leads, content developers, and client stakeholders to bring learning programs to life. Additionally, you will manage a team of Operations Lead, Team Lead, and Scheduling Analysts to ensure successful delivery of learning solutions.

Key Responsibilities:

• Lead the instructional design of learning solutions across various modalities such as e-learning, VILT, ILT, microlearning, simulations, and blended learning.
• Apply evidence-based learning design principles including cognitive load theory, scaffolding, spaced learning, and practice-based reinforcement.
• Conduct needs analysis and design intent sessions with SMEs, business stakeholders, and learning leads.
• Translate business goals and audience insights into structured, outcomes-focused learning journeys.
• Ensure learning solutions are learner-centric, inclusive, and accessible, aligned to the latest adult learning standards.
• Lead small teams of designers and developers to deliver high-quality learning programs on time and within budget.
• Work closely with various teams to execute design plans and manage the instructional integrity of the learning solution through regular reviews.
• Champion quality assurance processes, integrate innovative learning formats, and drive continuous improvement by incorporating feedback and performance data.
• Act as the primary instructional design point of contact for internal teams and external clients, facilitating design discussions and translating stakeholder input into clear design revisions.
• Provide coaching and guidance to junior instructional designers.

Qualifications Required:

• Any Graduation
• 1215 years of experience in instructional design, learning design, or related roles.
• Deep understanding of adult learning principles, instructional systems design (ADDIE, SAM), and design thinking.
• Experience designing learning in various formats and familiarity with learning platforms and authoring tools.
• Experience working in client-facing roles or global delivery models is preferred.
• Ability to manage multiple projects, adapt to changing priorities, and meet deadlines.
• Nice to have industry experience in Retail/FMCG.
• Experience of working with Australian clients is preferred.

(Note: The additional details about the company provided in the job description have been omitted as they were not explicitly requested) Role Overview:

As a Learning Operations Manager at Accenture, you will be responsible for leading the design and development of high-impact learning experiences that are engaging, effective, and aligned to client goals. You will collaborate closely with learning strategists, delivery leads, content developers, and client stakeholders to bring learning programs to life. Additionally, you will manage a team of Operations Lead, Team Lead, and Scheduling Analysts to ensure successful delivery of learning solutions.

Key Responsibilities:

• Lead the instructional design of learning solutions across various modalities such as e-learning, VILT, ILT, microlearning, simulations, and blended learning.
• Apply evidence-based learning design principles including cognitive load theory, scaffolding, spaced learning, and practice-based reinforcement.
• Conduct needs analysis and design intent sessions with SMEs, business stakeholders, and learning leads.
• Translate business goals and audience insights into structured, outcomes-focused learning journeys.
• Ensure learning solutions are learner-centric, inclusive, and accessible, aligned to the latest adult learning standards.
• Lead small teams of designers and developers to deliver high-quality learning programs on time and within budget.
• Work closely with various teams to execute design plans and manage the instructional integrity of the learning solution through regular reviews.
• Champion quality assurance processes, integrate innovative learning formats, and drive continuous improvement by incorporating feedback and performance data.
• Act as the primary instructional design point of contact for internal teams and external clients, facilitating design discussions and translating stakeholder input into clear design revisions.
• Provide coaching and guidance to junior instructional designers.

Qualifications Required:

• Any Graduation
• 1215 years of experience in instructional design, learning design, or related roles.
• Deep understanding of adult learning principles, instructional systems design (ADDIE, SAM), and design thinking.
• Experience designing learning in various formats and familiarity with learning platforms and authoring tools.
• Experience working in client-facing roles or global delivery models is preferred.
• Ability to manage multiple projects, adapt t