Sales Growth

 Achieves sales targets through:

 Effective Client interaction and Negotiation skills

 Engage with the DSAs, Chartered Accountants and Connectors for sourcing new business on

a regular basis

 Raises escalation on delinquent cases/ potential NPAs and closely monitors these through

the team for collection dues.

• Client Acquisition & Relationship Management

 Acquisition of new clients

 Cultivate a deeper customer bonding by ensuring faster TATs in collaboration with the Credit

Team, enabling the use of technology to improve operational efficiencies & responsiveness in

customer service.

• Disbursal-Timely disbursement of the loans to customers with proper documentation

 Coordinate with internal stakeholders to process the applications

 Coordinate with internal teams and respond to their queries to ensure timely & accurate

disbursal

 Complete transactions with customer with appropriate documentation

• Portfolio quality, Profitability--Maintain quality of portfolio to minimize NPAs, implement

measures to ensure profitability

 Track over-due account daily for the business

 Intervene to ensure collection for initial overdue accounts on timely basis

 Ensure profitability by right pricing, processing fees

• Organisation Process Efficiency-Implement process improvements to ensure process

efficiencies

 Adhere to all processes for pre & post sourcing processes

 Provide inputs to Regionals Sales Manager for Sales MIS