Technical Support Specialist - III
YUPRO PlacementRole Overview
YUPRO Placement is hiring a senior-level Technical Support Specialist - III. This is a full-time role in Austin. posted 2 weeks ago. The posted range is $71k to $75k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Technical Support Specialist III
This is a contract opportunity.
This is an on-site opportunity in Austin, TX
About this Position Step into a hands-on technical support role where you will be the primary resource helping users stay connected, productive, and supported in a fast-paced, high-impact environment. You will troubleshoot complex issues, support AI tools and systems, and deliver an exceptional in-person experience to users every day. If you thrive working independently and love solving problems, this role is for you.
Job Responsibilities
- Provide in-person and remote technical support to users for hardware, software, and AI tool-related issues
- Troubleshoot and resolve complex technical issues including operating systems, connectivity, and configuration for MacOS and Windows devices
- Install software, perform hardware testing, and monitor system functioning to identify and correct errors
- Maintain accurate records of data communication transactions, issues, and remedial actions taken
- Read technical manuals, run diagnostics, and confer with users to investigate and resolve problems
Skills/Requirements
- 5+ years of hands-on IT support experience with strong troubleshooting skills
- Experience supporting and troubleshooting AI tools and systems
- Strong customer service skills with the ability to deliver excellent in-person support
- Ability to work independently, manage time effectively, and handle a varied workload
Additional Information:
- Fully onsite role in Austin, TX— must be local or able to commute
- Contract opportunity with a globally recognized technology organization
Pay Range: $34.00 – $36.00/hour
Pay: $34.00 - $36.00 per hour
Work Location: In person
About YUPRO Placement
YUPRO Placement
Frequently Asked Questions
How do I apply for the Technical Support Specialist - III position at YUPRO Placement?
Use the Apply button above to submit your application directly to YUPRO Placement. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Support Specialist - III position at YUPRO Placement located?
This position is based in Austin. YUPRO Placement has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Technical Support Specialist - III role at YUPRO Placement pay?
YUPRO Placement has posted a compensation range of $71k to $75k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Technical Support Specialist - III role at YUPRO Placement posted?
This role was posted on July 2, 2026 (17 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Technical Support Specialist - III role at YUPRO Placement require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. YUPRO Placement lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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