• *Role**

: Windows Administrator/ Windows Server Engineer

• *Location**

: Remote

• *Type**

: Fulltime

• *Experience:**
• *10-15 Years experience**
• *Note- Should have MSP (Managed Service Provider) Experience**
• *Job Summary:**

The Windows Server Engineer (L3) is a senior technical role responsible for designing, implementing, optimizing, and supporting enterprise‑level Windows Server infrastructure. This engineer handles major incidents, deep troubleshooting, automation, lifecycle management, and provides guidance to L1/L2 teams. The role requires extensive expertise across Active Directory, DNS/DHCP, DFS, Group Policy, virtualization, clustering, security, and Microsoft infrastructure services.

• *Technical Skills**
• *Key Responsibilities**

Install, configure, and manage Windows Server 2016/2019/2022 environments.

Perform OS hardening, patching, and lifecycle management.

Manage server roles such as AD DS, DNS, DHCP, Distributed File Services, IIS, Print Services, etc.

Design and manage Group Policies, OU structures, and access control.

Support ADFS, Azure AD Connect, and SSO integrations.

Build and support Windows Failover Clusters.

Manage Hyper-V, cluster shared volumes (CSV), and storage configurations.

Troubleshoot high availability, quorum, and cluster resource issues.

Administer Hyper-V and VMware vSphere environments (preferred).

Implement and monitor server security baselines and hardening policies.

Manage BitLocker, Windows Defender, firewall rules, and auditing.

Ensure compliance with organizational standards (SOX, HIPAA, PCI, etc.).

Create scripts using PowerShell for automation, reporting, and configuration tasks.

Tune performance for CPU, memory, disk I/O, and network bottlenecks.

Manage monitoring tools such as SCOM, SolarWinds, LogicMonitor, etc.

Serve as Level 3 escalation for critical and complex server issues.

Perform root cause analysis (RCA/PCA).

Implement preventive measures and improve processes.

Participate in 24x7 on‑call rotation as required.

Prepare SOPs, architecture diagrams, knowledge articles, and change documentation.

Mentor L1/L2 teams and provide technical leadership across projects

• *Required Skills & Experience:**

8+ years of hands‑on experience in enterprise Windows Server environments.

• *Expert knowledge of:**

Windows Server OS (2016–2022)

Active Directory, DNS, DHCP

Group Policy

Failover Clustering

PowerShell automation

• *Strong understanding of:**

TCP/IP networking

PKI / Certificates

Storage (SAN/NAS)

VMware and Hyper-V

• *Other Requirements:**

Understanding of TCP/IP, SAN/NAS, and storage protocols.

Windows Server Administration Certification is preferred.

Working experience on ServiceNow.