Technical Training Lead, Motorsports & PTV

Yamaha Motor Corporation (“YMC”) is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; “offering more excitement and a more fulfilling life for people”.

Yamaha Motor Canada Ltd (“YMCA”) is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories by Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day-to-day activities in reference to its defined values, “Be Inclusive”, “Think Customer”, “Own it!”, “Innovate Now!”, “Trust & Integrity”, “Be Agile”, and “Drive results”.

Position Information

• Department: CX - Service
• Location: 480 Gordon Baker Road
• Hybrid
• Status: Full Time
• Reports to: Senior Manager, Technical Support & Training

Summary Of Responsibilities

We are seeking a proactive and experienced Technical Training Lead - Motorsports & PTV to lead the development, implementation, and evaluation of the corporate/dealer/B2B technical training program.

The Technical Training

Lead – Motorsports & PTV will be responsible for developing and implementing training strategies that ensure each technician and team member possesses the necessary skills to uphold the Yamaha brand name. This includes theoretical and hands-on diagnostic, maintenance and repair procedures and is delivered in a wide range of blended learning options.

Key Duties And Responsibilities

Technical Training curriculum developer

• Develop, coordinate, and plan all motorsport & PTV technical training programs (timing, resources, cost). Be the main point of contact for motorsport & PTV technical training.

Technical training facilitator

• Design and deliver learning programs that will support corporate, dealer and B2B in conjunction with key stakeholders within Canada, USA and Japan. This also encompasses the review, maintenance, and development of curricula, individual courses, and technical education methods. Support train-the-trainer events, coaching and cross training.

Training strategy and administration

• Manage framework for motorsport & PTV technical certification requirements including design of the certification path. Responsible for all reporting including maintaining training records, certifications, fill rate and monthly/annual/ad hoc reports. Deliver annual business plan, which outlines a clear motorsport and PTV technical training strategy. Support corporate/dealer/B2B inquiries.

Technical Training Academy management

• Management and oversight of Motorsport & PTV academy supplies used for technical training (tools, equipment, diagnostic equipment, training fleet, etc.). Develop and maintain a venue selection and booking process for all Motorsport & PTV technical training instructor-led training courses delivered. In partnership with the Technical Training Lead – Marine, management of the day-to-day operations and maintenance of the training centre along with accurate scheduling and maintenance of classes.

Support the needs of the business

• Participate in product planning committee meetings, representing motorsport & PTV technical training. Partner with Technical Specialists, DSGs, RTMs, dealer/B2B technicians to support training initiatives including the TechGP/WGP program.

Support new technicians

• Work with technical schools and Skills Canada to enhance the Yamaha brand through product donation programs, development of training curriculum, training facilitation and more.

Education Requirements And/or Experience Requirements

• Degree/Diploma: Post-secondary diploma/degree or equivalent work experience
• Program of Study: Prefer technical designation
• Years of Experience
• 3+ years technical Motorsport & PTV retail/wholesale experience
• 2+ year instructional design and delivery
• Type of Experience: Motorsport & PTV industry experience
• Licenses: Valid auto driver’s license & M class license (motorcycle license)

Skills And Abilities

• Common technician skills – Correct use of hand and power tools, safe workshop practices
• Excellent understanding of Motorsports & PTV technology and repair, Yamaha products preferred
• Training creation (including ILT, video based and web-based)
• Ability to manage time and work with minimal supervision while meeting objectives
• Skilled at managing multiple priorities and handling multiple tasks
• Ability to clearly communicate goals and objectives
• Abi