Role Overview
Xylem is hiring a Field Service Technician. This is a full-time role in Randolph, Massachusetts. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Role: The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes works with civil and mechanical equipment conditions, conducts installations and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item.
Who We Are Looking For: Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrates high impact culture through innovation, accountability and empowerment
Must be able to function in a team environment
Willingness to learn
Usually works with direct supervision but can work independently if needed
Travel Requirements:
Local travel
Qualifications:
HS diploma or equivalent
Ability to pass background check & pre-employment drug screen
Clean driving record
Water treatment experience highly preferred
HVAC experience highly preferred
1 to 2 years of technical work experience
Skill Requirements:
Electrical, mechanical ability
Lead by example
Work without direct supervision
Technically sound
Experience with Microsoft Office including smart devices
Must have customer service experience
Demonstrates critical thinking and troubleshooting ability
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways
What we offer:
Health, Dental and Vision insurance available on your 1st day of employment
Generous retirement savings plan
Generous PTO package and paid holidays
Career progression and development plans
Company wellness, rewards and recognition, and employee discount programs
**The estimated salary range for this position is $32 to $34/hourly. Starting pay is dependent on multiple factors, such as skills, experience and work location. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
About Xylem
Xylem
xylem.com
31 other open roles at Xylem on TryApplyNow.
Frequently Asked Questions
How do I apply for the Field Service Technician position at Xylem?
Use the Apply button above to submit your application directly to Xylem. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Field Service Technician position at Xylem located?
This position is based in Randolph, Massachusetts. Xylem has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Field Service Technician at Xylem earn?
Xylem has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Field Service Technician role at Xylem posted?
This role was posted on July 23, 2026 (today). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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