Principal Partner Focused on Customer Success

Join Workday as a Principal Managing Partner. This full-time, remote-flex role is focused on developing strategic relationships and ensuring customer success through deployment excellence. In the Principal Managing Partner position, you will drive the adoption of Workday's solutions by building robust C-level relationships.

Your capability in managing SaaS ERP implementations will influence subscription retention and customer satisfaction. Engage with internal teams to align on account strategies for your customers across North America. Key Responsibilities:

• Drive strategic partnerships and customer satisfaction
• Lead initiatives for effective product adoption
• Maintain customer records and account plans
• Support implementation teams and oversee scope
• Share customer stories to engage potential clients Requirements:
• Fluent in French Canadian and English
• 10+ years in managing Cloud SaaS ERP solutions
• Proven experience in C-level relationship management
• Expertise in cloud-native HR or Finance systems
• Excellent communication and stakeholder engagement skills Lead customer success initiatives and foster collaborative relationships at Workday as a Principal Managing Partner.