Senior HR Generalist

At Window Nation, we don't just replace windows and doors—we transform homes and improve lives. For 20 years, we've helped homeowners enhance the comfort, beauty, safety, and value of their homes through innovative products, expert craftsmanship, and exceptional service.

Today, we're one of the nation's leading home improvement companies, and our growth continues. As we expand our footprint across the country, we're investing in great people who want to make an impact, build strong teams, and help drive business success.

About the Role

As a Senior HR Generalist, you’ll serve as a trusted advisor to leaders and employees while working from our Fulton, MD office. This is primarily an onsite role, with the potential to work from home one day per week based on business needs, manager approval, and performance/readiness.

You’ll support a growing frontline workforce, and partner closely with leaders to drive employee engagement, talent management, organizational effectiveness, workforce planning, performance management, and employee relations initiatives that support business objectives.

If you enjoy a fast-paced environment and solving complex people challenges, building strong partnerships, and making a direct impact on organizational success, we'd like to hear from you.

What You'll Do

Serve as the primary HR Business Partner for employees within assigned client groups e.g., Call Center, Events Marketing, and Field Marketing teams

Provide coaching and guidance on employee relations, performance management, talent development, organizational effectiveness, workforce planning, and employee engagement

Assist with workplace investigations, manage conflict resolution efforts, and recommend fair, timely, and business-focused resolutions

Partner with leaders on compensation decisions, succession planning, employee development, and retention strategies

Collaborate with Talent Acquisition to support recruiting efforts and deliver a positive onboarding experience

Execute HR programs and initiatives that drive employee engagement, retention, recognition, and organizational effectiveness

Interpret and apply company policies while ensuring compliance with employment laws and mitigating organizational risk

Support organizational development initiatives and drive change management efforts related to business growth and workforce changes

What We're Looking For

Bachelor’s degree required with major concentration in HR or business-related field preferred

2+ years of experience in core Human Resources, Talent Management and/or or Talent Acquisition, HR client support

Preferred Qualifications

Experience conducting and assisting with employee relations investigations and resolving complex workplace issues

Proficiency with HRIS platforms such as UKG, ADP, Workday, or similar Human Capital Management (HCM) systems

Experience supporting multi-site or geographically dispersed client groups

Experience with performance management, talent development, succession planning, and/or employee engagement initiatives

Experience supporting hourly, frontline, or high-volume employee populations.

Experience partnering with leaders in sales, call center, customer service, retail, field operations, home services, and/or other fast-paced operational environments

Strong communication, leadership coaching, conflict resolution, and relationship-building skills

Ability to influence leaders and build partnerships across all levels of the organization

Working knowledge of employment law, including FLSA, FMLA, ADA, and related regulations.

Ideal Background:

Successful candidates will have experience supporting leaders and employees in call center, customer service, sales, retail, field operations, home services, hospitality, healthcare, manufacturing, distribution, and/or other high-volume workforce environments where employee relations, leadership coaching, performance management, and organizational effectiveness are critical to business success.

What We Offer

Competitive pay and performance-based bonus opportunities

Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k)

Paid time off

Career growth opportunities within a rapidly expanding national organization

A collaborative, supportive culture where your contributions are valued and recognized

Compensation

The salary range for this position is $70,000 - $85,000 annually, plus an annual performance-based bonus target of 15%. The final offer will be determined by factors such as the candidate's skills, experience, and qualifications. Our comprehensive benefits package also includes health insurance, paid time off, and a 401(k) with company match.

Why Window Nation?

At Window Nation, we know our success starts with our people. We invest in talented professionals who want to build meaningful careers while helping us achieve ambitious growth goals.

If you're looking for an opportunity to make an impact, influence business outcomes, and grow alongside a nationally recognized organization, we encourage you to apply.

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