Technical Support Specialist for On-Site Solutions

Join White Cap as a Technical Support Specialist focused on On-Site Solutions. Guide associates and enhance vending services in a diverse and exciting setting.

You will be responsible for providing field training, project leadership, and troubleshooting for the on-site solutions platform. Engage with customers and associates to exceed service expectations while identifying opportunities for innovation and process improvements. Your expertise will be vital in managing vendor solutions effectively.

Key Responsibilities:

• Collaborate on innovative service improvements
• Train associates on customer setup and brand standards
• Manage stakeholder relationships for on-site services
• Provide regular updates on process enhancements
• Troubleshoot technical issues for customers

Requirements

• 2-5 years in a related support role
• Experienced in project management and data analysis
• Knowledge of VMI and Cribmaster systems
• Strong problem-solving capabilities
• Travel required 20% to 50% of the time

Utilize your technical expertise to optimize inventory management solutions in your role at White Cap.