Network Operations Center (NOC) Engineer

Our client is seeking a skilled Network Operations Center (NOC) Engineer to join their fully remote team. This position is crucial for monitoring, maintaining, and troubleshooting the company's network infrastructure to ensure optimal performance and availability. You will be responsible for proactively identifying network issues, responding to alerts, and implementing solutions to resolve disruptions in real-time. Key duties include network monitoring using various tools, performing diagnostics, and escalating complex problems to senior technical staff when necessary. You will also contribute to network documentation, participate in capacity planning, and assist with network upgrades and implementations. The ideal candidate possesses a strong understanding of networking protocols (TCP/IP, DNS, DHCP), routing and switching technologies (e.g., Cisco, Juniper), and common network hardware. Experience with network monitoring software (e.g., SolarWinds, Nagios) and troubleshooting network connectivity issues is essential. Excellent analytical and problem-solving skills, coupled with the ability to work calmly and effectively under pressure, are required. Strong communication skills are necessary to collaborate with internal teams and provide clear updates on network status. This fully remote role offers the flexibility to work from anywhere in the US, contributing to the stability and performance of a critical network infrastructure. **Phoenix, Arizona, US** is the central hub for this role, but the position is remote. This is an excellent opportunity for a dedicated network professional to advance their career in a supportive, remote-first environment.