Lead Esthetician and Spa Manager

Our client, a prestigious wellness center, is looking for a dynamic and skilled Lead Esthetician and Spa Manager to elevate the client experience in Kanpur, Uttar Pradesh, IN . This role demands a perfect blend of technical expertise in advanced skincare treatments and strong leadership capabilities to manage spa operations. You will be responsible for ensuring that every client receives exceptional service, while also guiding a team of talented estheticians and maintaining the highest standards of hygiene and client satisfaction.

Responsibilities: Perform a wide range of advanced facial treatments, skin analysis, and personalized skincare consultations. Develop and implement new treatment protocols and service offerings to stay competitive. Manage daily spa operations, including staff scheduling, inventory management, and point-of-sale operations. Lead, train, and mentor a team of estheticians, fostering a positive and high-performance work environment. Ensure all spa areas are impeccably clean, organized, and adhere to strict hygiene and safety standards. Handle client inquiries, bookings, and resolve any service-related issues or complaints with professionalism and efficiency. Manage retail product sales, including product knowledge training for the team and achieving sales targets. Monitor client feedback and implement strategies for continuous improvement in service quality. Maintain client records and treatment history for personalized service delivery. Collaborate with marketing to promote spa services and special offers. Stay updated on the latest trends, techniques, and product innovations in the beauty and wellness industry. Achieve revenue and client retention goals for the spa. Qualifications: Certified Esthetician with a minimum of 7 years of experience, including at least 3 years in a supervisory or management role. Expertise in performing various advanced facial treatments, microdermabrasion, chemical peels, and other aesthetic procedures. A strong understanding of different skin types, conditions, and effective treatment solutions. Excellent leadership, team management, and interpersonal skills. Exceptional customer service and communication abilities. Experience in spa management software and inventory control. Knowledge of retail sales strategies and product merchandising. Passion for the beauty and wellness industry with a commitment to continuous learning. Aesthetics certification or diploma from a recognized institution. Strong business acumen and ability to manage budgets. This full-time role offers a competitive salary, performance-based incentives, and significant opportunities for career advancement within the thriving wellness sector. Become an integral part of our client's esteemed establishment in Kanpur, Uttar Pradesh, IN .