Field Service Technician - Industrial Equipment

Our client, a leading provider of specialized industrial equipment, is seeking a skilled and reliable Field Service Technician to join their operational team based in **Thiruvananthapuram, Kerala, IN**. This role is crucial for ensuring our clients' equipment operates at peak performance through expert installation, maintenance, and repair services. You will be responsible for traveling to customer sites to perform diagnostic assessments, preventive maintenance, and emergency repairs on a variety of industrial machinery. The ideal candidate will possess a strong mechanical and electrical aptitude, with proven experience in diagnosing and resolving complex equipment issues. Knowledge of hydraulics, pneumatics, and control systems is highly desirable. You should be adept at reading technical manuals and schematics, and possess excellent troubleshooting skills. Responsibilities include installing new equipment, performing routine maintenance checks, responding to service calls promptly, and ensuring all work is completed to the highest standards. We are looking for a proactive individual with excellent customer service skills, a commitment to safety, and the ability to work independently in diverse environments. The capacity to manage your time effectively, prioritize tasks, and maintain accurate service records is essential. This is a challenging and rewarding opportunity to be the face of our company at client locations, ensuring customer satisfaction and the reliable functioning of critical industrial systems.

Responsibilities: Perform installation, maintenance, and repair of industrial equipment at customer sites. Diagnose mechanical, electrical, and electronic faults in machinery. Conduct preventive maintenance tasks to ensure optimal equipment performance. Respond promptly to service calls and resolve equipment issues efficiently. Read and interpret technical manuals, blueprints, and schematics. Provide technical support and guidance to customers. Ensure all work is performed safely and in accordance with company standards. Maintain accurate service reports and document all repair actions. Manage spare parts inventory for service vehicles. Contribute to continuous improvement of service processes. Qualifications: Technical degree or certification in Mechanical, Electrical, or a related engineering field. 3-5 years of experience as a Field Service Technician or in a similar hands-on technical role. Proven experience with industrial machinery maintenance and repair. Strong knowledge of mechanical, electrical, and hydraulic systems. Ability to read and understand technical diagrams and manuals. Excellent troubleshooting and problem-solving skills. Strong customer service and communication abilities. Willingness to travel extensively to customer locations. Valid driver's license and a clean driving record. Commitment to safety protocols and procedures.