Role Overview
Vodafone Idea Limited is hiring a mid-level AGM - National Accounts. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role
National Account Manager
Band
M2
Location
Mumbai
Job Purpose
- To manage the National customer relationship for Mumbai HQ accounts
- Build Relationship with the Key Buying centre ( C- Levels) to influence deals Nationally
- Drive profitable revenue growth
- Deliver the best in class customer experience to our customers
- Ring fencing customer base, acquiring new customers.
- Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi, Data centre, IOT etc
Key Result Areas/Accountabilities
Revenue and New business
- Deliver Revenue / TCV growth target in line with the DB
- Create opportunities for participation in Large deals
- C – Level Customer stakeholder engagement and escalation contact for all customer experience
- Engagement with various stakeholders to deliver the revenue growth for strategic accounts
- Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc
- Drive Digital Workshops with cross functional teams of customer
Engagement
- Own multi touch points and engagements in Customer organisation and internally
- Expand the buying centre and engage with multiple contacts ( not limiting to Procurement, IT, Admin)
- Engage cross functionally to deliver a quality experience to the Customer
- Manage virtual teams including delivery, solution, service, collections
- Ensure governance of QBR’s and other reviews with customer
- Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW).
Process Management
- Build discipline of usage of internal tools like 1SF/ ESMS as appropriate and maintain forecast accuracy
- Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc.
- Ensure correct forecasting and commits as per DB target
- Maintain at least 4X funnel (X being DB Target)
Core Competencies, Knowledge, Experience
Competencies
- Experience in managing global and a track record of global accounts/ enterprise solution selling
- Experience in complex change management and operating in a matrix, fast moving and technical environment.
- Experience in working in multi-cultural environment ability to manage an international and distributed team.
- Team player, strong influence and relationship management skills, customer centric.
- Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments
Knowledge
- Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable.
- Preferably worked with IT/ ITES/ BPO organizations
Learning
- To learn new products and services so as to be updated with the Customer needs and market trends
- Apply the learning in own Customer scenario
Qualifications
Must have technical / professional qualifications
- MBA with Engineering background
- Sales and cross functional work Experience of more than 8+Years
Strong Leadership Skills
Frequently Asked Questions
How do I apply for the AGM - National Accounts position at Vodafone Idea Limited?
Use the Apply button above to submit your application directly to Vodafone Idea Limited. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the AGM - National Accounts position at Vodafone Idea Limited located?
This position is based in IN. Vodafone Idea Limited has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a AGM - National Accounts at Vodafone Idea Limited earn?
Vodafone Idea Limited has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the AGM - National Accounts role at Vodafone Idea Limited posted?
This role was posted on April 14, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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