Skip to main content
VirtualVocations logo

Support Analyst Level 1

VirtualVocations
Full Timejunior
Alexandria, Virginia, USPosted April 8, 2026

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

SQLAWSAzure

Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score

Job Description

A company is looking for a Support Analyst L1.

Key Responsibilities

Troubleshoot business and operational issues related to Warehouse Management Systems (WMS) and ancillary software

Monitor SQL performance and provide data for escalated issues to third-party vendors

Maintain communication with customers and internal teams, documenting all relevant information in the ticketing system

Required Qualifications

BA / BS Degree in Computer Science, MIS, or equivalent

Experience with database queries (SQL / Oracle) and performance tuning

Knowledge of cloud infrastructure and services (AWS, Azure, etc.)

Strong customer service skills and ability to multi-task

Ability to prioritize tasks and self-manage

Want AI-powered job matching?

Upload your resume and get every job scored, your resume tailored, and hiring manager emails found - automatically.

Get Started Free