Role Overview
VirtualVocations is hiring a entry-level Support Analyst Level 1. This is a full-time role in Alexandria. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
A company is looking for a Support Analyst L1.
Key Responsibilities
Troubleshoot business and operational issues related to Warehouse Management Systems (WMS) and ancillary software
Monitor SQL performance and provide data for escalated issues to third-party vendors
Maintain communication with customers and internal teams, documenting all relevant information in the ticketing system
Required Qualifications
BA / BS Degree in Computer Science, MIS, or equivalent
Experience with database queries (SQL / Oracle) and performance tuning
Knowledge of cloud infrastructure and services (AWS, Azure, etc.)
Strong customer service skills and ability to multi-task
Ability to prioritize tasks and self-manage
Frequently Asked Questions
How do I apply for the Support Analyst Level 1 position at VirtualVocations?
Use the Apply button above to submit your application directly to VirtualVocations. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Support Analyst Level 1 position at VirtualVocations located?
This position is based in Alexandria. VirtualVocations has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Support Analyst Level 1 at VirtualVocations earn?
VirtualVocations has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Support Analyst Level 1 role at VirtualVocations posted?
This role was posted on April 8, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Support Analyst Level 1 role at VirtualVocations entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements VirtualVocations has listed.
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