Role Overview
VirtualVocations is hiring a entry-level Production Support Engineer. This is a full-time role in Portland. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
A company is looking for a Production Support Engineer II to handle technical issues and ensure customer satisfaction.
Key Responsibilities
Become an expert in the company's products and services
Provide high-quality support and manage inquiries through various channels
Collaborate with cross-functional teams to resolve issues and document learnings
Required Qualifications
3+ years of experience in Technical Support, Production Support, or IT Support for B2B customers
Experience with ticketing systems such as Salesforce or Jira
Good understanding of API technologies and troubleshooting
Intermediate SQL knowledge and experience in a Linux environment
Familiarity with scriptwriting in languages like Python or Ruby
Frequently Asked Questions
How do I apply for the Production Support Engineer position at VirtualVocations?
Use the Apply button above to submit your application directly to VirtualVocations. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Production Support Engineer position at VirtualVocations located?
This position is based in Portland. VirtualVocations has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Production Support Engineer at VirtualVocations earn?
VirtualVocations has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Production Support Engineer role at VirtualVocations posted?
This role was posted on April 6, 2026 (63 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Production Support Engineer role at VirtualVocations entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements VirtualVocations has listed.
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