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QA Engineer: Contact Center & IVR Testing Expert

UniSysTech Consulting
Full Timemid
CAPosted February 26, 2026

Job Description

A leading tech consulting firm in Canada is seeking an experienced QA Analyst to focus on testing customer interaction flows and backend integrations in Contact Centre environments. The ideal candidate will have proven experience with Genesys platforms and IVR call flows, along with skills in functional, regression, and UAT testing. This is an opportunity to join a dynamic team in a rapidly evolving industry.

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