Sales Representative (Call Center & Field – Hybrid)

Unified CX Solutions is a growing customer experience, sales, and marketing organization supporting service providers across Canada and the United States. We specialize in customer acquisition, care, and field engagement — driving growth through outsourced sales, support, and field marketing programs.

As we expand our operations, we are looking for motivated individuals who are comfortable working in a hybrid environment - combining work-from-home call center responsibilities with field-based customer engagement.

About the Role

This is a hybrid sales position where you will split your time between:

• Working from home handling inbound and outbound sales calls
• Working in the field conducting door-to-door customer engagement

You will generate leads in person, follow up with prospects by phone, and support customers through the early stages of the sales process.

Work Structure

• Remote (work-from-home) for:
• Inbound customer inquiries
• Outbound follow-up and existing customer sales calls
• Field work in:
• Tillsonburg
• Ingersoll

What you’ll be doing

• Conduct door-to-door outreach in assigned neighborhoods
• Speak with homeowners and introduce available services
• Promote products and explain key benefits
• Generate and submit qualified leads
• Provide pricing information and general quotations
• Maintain and track lead activity and performance
• Follow up with leads through outbound calls
• Handle inbound inquiries from interested customers
• Conduct outbound upgrade calls to existing customer

Requirements

• Must have a reliable work-from-home setup:
• High-speed internet
• Quiet, professional environment for calls
• Must have a valid driver’s license and reliable vehicle
• Must be able to travel regularly to Tillsonburg and Ingersoll

What we’re looking for

• Strong communication skills (in-person and over the phone)
• Comfortable speaking with customers face-to-face
• Confident, outgoing, and self-motivated
• Ability to work independently and manage time effectively
• Reliable, professional, and results-driven

Experience that helps

• Sales or customer service experience
• Call center or outbound calling experience
• Any customer-facing role

What you can expect

• Competitive base pay + performance incentives
• Health and Dental Benefits
• Flexible hybrid work structure
• Ongoing coaching and support
• Opportunity to grow within a scaling organization
• Hands-on experience across both field and call center sales

Additional Details

• Training expected to begin early to mid-May
• Field work rollout mid to late May (weather permitting)
• Schedule includes a mix of daytime, evening, and weekend hours

Territories - Must be able to travel to:

Ingersoll and Tillsonburg, and surrounding areas

Job Types: Full-time, Part-time

Pay: Up to $25.00 per hour

Benefits

• Dental care
• Life insurance
• Work from home

Application question(s):

• Do you have your own vehicle to travel?
• Are you able to travel to Tillsonburg/Ingersoll?

Experience

• Outside sales: 1 year (preferred)
• sales: 3 years (preferred)

Work Location: Remote