L2 Application Support Engineer - Mainframe

Trident Consulting is seeking a "L2 Application Support Engineer - Mainframe" for one of our client in Chicago, IL. A global leader in business and technology services.

Job Title: L2 Application Support Engineer - Mainframe

Location: Chicago, IL - Onsite

Job Type: Contract

Pay Rate: $58

Job Description

The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies. The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support. The job requires 8–10+ years of technical experience in a financial environment, strong communication skills, and the ability to operate in a fast-paced, multi-tasking environment. The role is Chicago-based, with at least 3 days per week onsite and occasional night/weekend support.

Mandatory skills:

Mainframe skills( COBOL,JCL,DB2,VSAM) Troubleshooting Analytical

About Trident:

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.

Some of our recent awards include:

Trailblazer Women Award 2025 by Consulate General of India in San Francisco

Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.

Received the TechServe Excellence award.

Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America

Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.