Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

PRIMARY PURPOSE

Collaboratively leads the development of the over-arching enterprise strategy and framework for psychological health, safety and wellness initiatives and programs to support and foster a psychologically healthy and safe workplace. Oversees design, development and implementation of plans, initiatives and programs to promote a psychologically healthy and safe workplace at TransLink. Works collaboratively with key stakeholders at operating companies, contributing subject matter expertise alongside partner insights.

KEY ACCOUNTABILITIES

Leads and collaborates with the operating companies on the development, improvement and sustainment of the overarching strategy and framework for psychological health, safety and wellness in collaboration with senior leaders across the enterprise.

Leads the design, development and implementation of plans, initiatives, and programs and integration into the Safety Management System to promote a psychologically healthy and safe workplace at TransLink.

Provides senior level expertise and support on psychological health, safety and wellness practices and leadership on approved psychological health and safety policies and framework, aligned with the Psychological Health, Safety and Wellness in WorkSafeBC regulations, the Workplace National Standard, and other industry standards. Identifies and evaluates programs, policies and workplace practices that may affect psychological health, safety and wellness.

Develops, implements and monitors programs and their effectiveness in compliance with policies, regulations and accepted standards, principles and practices at TransLink ensuring the design and delivery, addresses gaps and emerging business needs. Advises management on changes and improvements to policies and procedures. Responsible for the management of psychological health and safety risks and ensuring risk mitigation plans and strategies are in place and reported.

Works collaboratively with key stakeholders at operating companies in providing overall support and guidance on psychological health, safety and wellness programs and initiatives in alignment with the enterprise framework and supports implementation of the necessary controls to identify and mitigate risks and ensure compliance with policies and regulatory requirements. Identifies both enterprise alignment strategies and operating company unique operational requirements and adjusts framework in the spirit of engagement and collaboration for the organization as a whole.

Participates in external research to maintain awareness of changing legislative requirements, emerging trends and best practices related to psychological health, safety and wellness and recommends strategic process improvement opportunities to enhance enterprise programs, initiatives and services.

Leads development and may deliver training to leadership on psychological legal and regulatory requirements. Manages the promotion of psychological health, safety and wellness programs at TransLink including crisis response processes, employee onboarding and recovery at work processes to ensure ongoing employee awareness.

Develops approach in assessing program effectiveness at TransLink monitoring program development and performance in addressing the business and regulatory needs. Assesses the impact of current trends and practices on business plans, develops and monitors metrics and KPI’s, prepares and presents recommendations, completes corrective actions/audit findings, reports and communications to senior management and other key stakeholders.

Participates as a member in various joint committees, working groups and processes, providing expertise and guidance to ensure compliance with Psychological Health, Safety and Wellness regulations, standards and best management practices.

Establishes and maintains relationships with internal stakeholders to solicit feedback and identify opportunities and practical solutions for supporting psychological health, safety and wellness. Establishes and maintains relationships with external stakeholders and subject matter experts, to identify best practices and advocate/partner with industry and community stakeholders to increase awareness of issues related to psychological health and wellness in the workplace.

Manages reporting staff, including recruitment, selection, development, coaching, performance management and other people management practices. Develops department goals and work plans, implementing processes and procedures, and leading optimized service delivery, while overseeing the department budget.

Participates in emergency response and recovery activities related to high-profile incidents, including labour disruptions and major disasters for TransLink Corporate and the TransLink Enterprise, participates in the Emergency Coordination Centre as required. Supports the psychological health and safety of personnel during emergencies which may occur outside of normal working hours as required.

Performs other duties related to the role, as required.

Qualifications

EDUCATION AND EXPERIENCE

The requirements for this job are typically acquired through completion of an undergraduate degree in organizational psychology, organizational behavior, health science or safety related discipline, plus achievement of the Canadian Registered Safety Professional (CRSP) designation, or acceptable equivalent, and seven (7) years of related experience at progressive levels of responsibility in a unionized environment and demonstrated ability to provide effective program management.

OTHER REQUIREMENTS

Advanced knowledge of the theories, principles, practices and techniques pertaining to psychological health, safety and wellness management.

Advanced knowledge of the collective agreements, relevant employment standards, and other regulatory requirements.

Advanced relationship-building and maintaining skills with ability to develop critical partnerships with business leaders and employees, and ability to foster inter-functional relationships and collaborate effectively with colleagues in a multi-disciplinary context.

Solid planning skills to develop work plans for areas of accountability, in alignment to business objectives.

Strong interpersonal and communication skills to provide specialized guidance and expertise to managers and staff; and to develop and manage critical relationships with union leaders and representatives.

Solid analytical and problem-solving skills to identify and mitigate emerging psychological health, safety and workplace wellness issues.

Solid organizational and time management skills.

Advanced program and change management skills to manage deployment and roll out of initiatives and facilitate related changes.

Solid leadership skills with ability to manage directly reporting staff, and also to provide specialized guidance and expertise to all levels of the organization.

Advanced knowledge of Excel, Word, Outlook and PowerPoint.

Other Information

This position is ideal for someone living in the Lower Mainland to align with our hybrid workplace expectations.

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

The salary for this position ranges from $100,080 - $150,120 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: April 10, 2026

Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.