Technical Support Executive (Chat Process )

Profile : Technical Support (Chat Process)

Experience: 0.6 to 4 Years

Location : Mumbai ,Malad

Salary : 25k in hand + 18k Joining Bonus

Mode : Work form Office ( 6 Days )

Cab Facilities : Both side only for Hiring zone

Shift : 24/7

Qualification : Graduation is Mandatory

Skills : Chat Process , Technical Support , Printer , Troubleshoot , Non Voice , Domestic.

Interview Mode : Virtual Round and Assessment

Role and Responsibilities

Handle Technical queries through Chat for Indian Based Customer.

Address customer queries, complaints, and service requests professionally.

Provide accurate information about products or services

.Maintain proper documentation of customer interactions in the system/CRM

.Ensure high levels of customer satisfaction and quality service

.Follow company policies, processes, and call quality standards.

Best Regards

Mohammad Waseem

Contact no : 7669451026